BI Analyst III

Position Title: BI Analyst III - P3

Role

The BI Analyst III provides data and analysis services empowering decision makers through reports, dashboards and other interim solutions. S/he works closely with internal customers to develop requirements to monitor and assess the business through meaningful data and analytics. The BI Analyst III also provides consultative services to recommend analysis techniques to discover trends and investigate anomalies in data.

Responsibilities

• Analyze a variety of business requirements and provide recommendations as relates to the overall improvement and benefit of the team and management.

• Utilize available coding and development tools to create reports, dashboards, and interim business solutions.

• Lead managers and other team members to complete reporting and analysis requests on time, managing the full life cycle of the request. This may or may not require involvement with the Data & Digital (D&D) Business Intelligence team.

• Decompose high-level, complex business and user requirements into functional requirements.

• Write requirements specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely.

• Translate data and analysis into something meaningful and useful to the business.

• Use data quality best practices to ensure the data is accurate and complete.

• Analyze large amounts of data and investigate and research anomalies. Work with department and/or functional teams to correct issues when identified.

• Understand the flow of data through internal systems in relation to departmental needs.

• Works with D&D teams as necessary to ensure production reports are updated appropriately when impacted from system changes and enhancements or when bugs are discovered.

• Develop and maintain KPIs.

• Coach, mentor, and train teammates.

Education/Certifications

• Bachelor's Degree or equivalent experience in Business, Information / Computer Science, Math, Business Analytics, or related field preferred

Experience/Minimum Requirements

• Five (5) + years of work experience in delivering BI solutions with a strong preference of experience working with Power BI

• Two (2) years of project coordination / project management

• Proven experience writing technical requirements for analysis and business process mapping

• Experience working with Business end users

• Ability to create/ develop reports with particular attention given to detail and accuracy

• Has thorough knowledge of other corporate software, programs and data tools. Assists managers with report design and development. Tests reports and ensures that they perform as expected

Expectations

• Ability to weigh various suggested technical solutions against the original business needs

• Ability to manage multiple requests and sets own priorities to accomplish objectives

• Ability to work in a team-oriented, collaborative environment; good interpersonal skills

• Strong verbal and written communication skills.

• Excellent organizational and time management skills

• Highly self-motivated and cooperative attitude

• Strong customer service orientation

• Excellent analytical, mathematical, and creative problem-solving skills

• Analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements

• Interviewing skills, to talk with individuals and groups about their needs and ask the right questions to surface essential requirements information

• Keen attention to detail and ability to access impact of design or coding changes prior to implementation

• Considerable exposure to the operation and analysis of relational database software and standards

• Oracle SQL coding skills with particular attention given to detail and accuracy

• Develop reports using various software and tools (ServiceNow, Power BI, Tableau, Oracle, WebFOCUS, and MS Excel)

• The ability to be a self-starter and progress projects forward in the presence of uncertainty

Organizational Relationship

Reports to: Manager Business Analytics

Title(s) of direct reports (if applicable): N/A

Working Conditions: This role falls into our hybrid work model working in your assigned office approximately 80% of the time (4 days per week) and where you do your best work 20% (1 days per week).  There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.

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