BHI Redcap System Administration Manager

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You must complete all required portions of the application and attach the required documents in order to be considered for employment.

Department

Medicaid Contract Operations

Job Summary

Job Description

• Serves as User Support System Administrator for the Louisiana Department of Health (LDH) Office of Public Health (OPH) Research Electronic Data Capture (REDCap) system.

• Collaborates with Health Informatics, Clinical Operations, Program Consultants, and other stakeholders to design, plan, develop, and train end users in support of OPH REDCap projects.

• Maintains smooth operation of production and test environments for REDcap projects and oversee data collection and database management.

• Participates in the REDCap community which monitors for additional upgrades, features and support;

• Develops and educates staff on REDCap projects, goals, how-to webinars/recordings, troubleshoot issues with each region and their staff, monitor each region's usage of platform for deficiencies and educate accordingly;

• Monitors REDCap usage across the agency partnering with Office of Technology Services (OTS) to obtain best server capacity to keep all projects running smoothly and effectively.

• Attends REDCap Consortium meetings and REDCap Public Health Workgroup meetings.

• Other tasks as assigned.

QUALIFICATIONS

REQUIRED:

• Bachelor's degree, or Associate's degree plus 3 years of professional experience, or 6 years of professional work experience.

• Minimum 5 years of professional experience performing administrative functions within an office environment or health care field.

• Minimum 2 years professional experience as a REDcap user with backend REDcap project creation.

• Minimum 1 year professional supervisory experience.

• Excellent analytical skills, effective organizational and time management skills.

• Great attention to detail and follow up.

• Ability to manage projects, assignments, and competing priorities.

• Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, and Excel.

DESIRED:

• Advanced degree in public health, statistics, health information systems or related field.

• Minimum 6 years professional experience performing administrative functions within an office environment or health care field.

• Minimum 3 years professional experience in Public Health or Epidemiology

• Minimum 2 years professional supervisory experience.

• Minimum 1 year professional experience with end-user training, quality improvement practices, or databases/performing database related operations.

Required Attachments

Please upload the following documents in the Resume/Cover Letter section.

• Detailed resume listing relevant qualifications and experience;

• Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;

• Names and contact information of three references;

• Diversity Statement (required for all Faculty positions and any Staff position of Assistant Manager and higher).

See Diversity Statement instructions by clicking this link: https://www.uno.edu/careers/diversity-instructions

Applications that do not include the required uploaded documents may not be considered.

Posting Close Date

This position will remain open until filled.

Note to Applicant:

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.

References will be contacted at the appropriate phase of the recruitment process.

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.

The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.