BFT Per Diem Vietnamese Medical Interpreter For Mgh!

Wentworth-Douglass Hospital Boston , MA 02298

Posted 5 months ago

Bulfinch Temporary Service is currently looking for a per diem Vietnamese Medical Interpreter to work for MGH and it's affiliated sites. Please note this position is temporary in nature and not eligible for benefits.


Under the direction of the Program Director, the incumbent serves as a Vietnamese Medical Interpreter for patients and staff. Relays information accurately and completely between speakers of two different languages in compliance with all office and hospital policies and procedures, particularly relating to patient confidentiality and informed consent, the National Standards of Practice and Interpreter Code of Ethics.


Provide accurate and skilled interpretations to help facilitate successful delivery of services to non-English speaking consumers. Explain MGH resources, office protocols, and limitations to clinicians and patients; make appropriate referrals; serve as a resource to both patients and providers to contribute to successful outcomes. Performs duties in a spirit of teamwork and cooperation. Adheres to hospital policies on customer relations and hospitality. Understands the hospital's system of service delivery.

Face to Face Interpretation for all types of encounters in the hospital setting, such as:

  • Medical appointments and nurse assessments

  • Family meetings

  • Psychiatric and social work consultations

  • Teaching

  • Informed consents and explanation of tests and procedures

  • Patient visits

  • Administrative encounters

Phone Interpretation, in various situations such as:

  • Helping patients obtain information

  • Making, confirming or rescheduling appointments

  • Giving simple medical instructions

  • Helping patients with any questions

Written Translations:

  • Inpatient discharge instructions

  • Assist patients fill out forms

  • Medication schedules

  • Administrative translations such as letters to patients, documents, and patient materials

Document and close cases assigned on a daily basis. Utilize on-line computer systems. Assist with answering the phones, take requests, and do general troubleshooting. Special projects as assigned.


  • Fluency in English and Vietnamese both oral and written

  • Certified Medical Interpreter (CMI) or Certified Health Interpreter (CHI) credentials preferred

  • 1 to 2 years of experience in a healthcare setting as a medical interpreter with strong medical vocabulary

  • Minimum of 40-hr training in medical interpretation

  • Bachelor's Degree in any area related to science or human services preferred

  • High level of customer service and a positive approach

  • Familiar with diversity of cultural/socio-economic backgrounds

  • Good interpersonal, organizational, and time management skills

  • Knowledge of computer systems


Strong Linguistic Skills:

  • Understands variety of regional accents and linguistic styles and registers

  • Selects appropriate mode of interpretation for each situation

  • Interprets with highest degree of accuracy and completeness

  • Self-corrects, understands own linguistic limitations, seeks clarification and accepts correction

  • Picks up cues from encounter participants regarding level of understanding and/or need for clarification

  • Strong writing skills and understanding of translation process

Strong Cultural Awareness Competencies:

  • Understands language as an expression of culture, recognizes the underlying assumptions of each party about medicine, the encounter, the illness etc.; uses this understanding to empower patient and provider to better understand each other.

  • Avoids generalizations and stereotyping

  • Uses culturally appropriate behavior and is able to choose appropriate time to clarify or interject by respecting the goals of the encounter

  • Is aware of own personal values, beliefs and cultural characteristics which may be a source of conflict or discomfort in certain situations, is able to acknowledge these and/or to withdraw from encounters when these may interfere with successful interpretation

Strong Interpreting Skills:

  • Explains role of the interpreter to patient and provider

  • Recognizes the complexity of the clinical encounter and added factor of linguistic barrier

  • Sets tone of the patient/provider encounter to manage spatial configuration and flow of communication to preserve accuracy and completeness, and to assess and address potential areas of discomfort for patient (age, gender of interpreter, no previous experience with interpreters)

  • Encourages and fosters direct communication between provider and patient

  • Maintains professional distance and integrity

  • Diffuses conflict between parties by remaining calm and impartial

  • Clarifies instructions, follow up steps in a diplomatic, effective manner

Ethical Competency:

  • Understands and abides by hospital policies on patient confidentiality, informed consent, non-discrimination and by interpreters code of ethics
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Spanish Medical Interpreter II

Children's Hospital Boston

Posted 4 days ago

VIEW JOBS 8/21/2019 12:00:00 AM 2019-11-19T00:00 Job Posting Description At Boston Children's Hospital, success is measured in patients treated, parents comforted and teams taught. It's in discoveries made, processes perfected, and technology advanced. In major medical breakthroughs and small acts of kindness. And in colleagues who have your back and patients who have your heart. As a teaching hospital of Harvard Medical School, our reach is global and our impact is profound. Join our acclaimed Interpreting Department and discover how your talents can change lives. Yours included. This Spanish Medical Interpreter II will be responsible for: * Interpreting for patients/families with limited or no English language proficiency, in their interactions with health care providers and other hospital personnel. * Handling the most complex and/or sensitive encounters, surgical and anesthesia consents, diagnoses, treatment plans, medical histories, social and psychological assessments, among others. * Assisting patients in scheduling appointments, resolving billing problems and other related matters. * Identifying, assessing and facilitating the understanding of cultural differences impacting communication. * Providing interpreting coverage in person, via video and phone, according to the needs and criteria established by the hospital and departmental policies and instructions. * Translating instructions of medical discharges and other medical texts required for direct care. * Daily entering of the information required for statistical purposes, in the computerized system of the department. * Working as an enthusiastic and committed team member and collaborating with other interpreters and hospital staff. To qualify, you must have: * A high school or GED diploma. Associates degree or other two year degree or higher level of education is preferred. * Two years of closely related experience including a year of experience as a Medical Interpreter is required. * Experience in a pediatric hospital setting is strongly preferred. * Written and verbal fluency in both English and language of specific population(s) served. * Strong communication skills in order to effectively deal with conflicting views or issues and mediate fair solutions, or well‑developed writing skills. * 40+ hour Medical Interpreter Training Course is strongly preferred. * Certification as a Medical Interpreter from the IMIA (International Medical Interpreter Association) through the National Board of Certification for Medical Interpreters or CCHI (Certification Commission for Health Care Interpreters) is strongly preferred. * Ability to float between Waltham, Lexington, and Peabody sites (free parking). Boston Children's Hospital offers competitive compensation and unmatched benefits, including a rotating days/evenings and week-end schedule, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, cell phone plan discounts and discounted rates on T-passes (50% off). Discover your best. Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Children's Hospital Boston Boston MA

BFT Per Diem Vietnamese Medical Interpreter For Mgh!

Wentworth-Douglass Hospital