Beverage Supervisor

Rivers Casino Pittsburgh , PA 15201

Posted 2 months ago

Position Summary:

Responsible for supervising the activities of all bartenders, beverage servers, and bar attendants during a shift, ensuring all functional job duties are performed according to established company policies.

Essential Duties and Responsibilities:

  • Ensures proper staffing for forecasted volume and budgetary guidelines.

  • Responsible for supervising the activities of all bartenders, beverage servers, and bar attendants during a shift, ensuring all functional job duties are performed according to established company policies.

  • Ensures excellent guest service.

  • Notifies team members of changes in policy and procedure.

  • Communicates any problems or concerns to Beverage Manager and other departments as needed.

  • Maintains thorough communication between shifts.

  • Works with all departments to ensure proper communication.

  • Properly fills out all paperwork required for the job.

  • Assists in monitoring guest flow and informs management when more labor is needed during peak volume periods and slow periods.

  • Resolves team member complaints or disputes or refers the problem to manager.

  • Assists trainers in properly training new team members.

  • Assists team members in their duties as needed.

  • Maintains high sanitation and safety standards.

  • Maintains sufficient materials and products in the work location.

  • Maintains security of products and areas assigned to department.

  • Ensures rotation of products.

  • Understands that this is a 24-hour responsibility and is accessible at all times.

  • Sets high standards by complying with all departmental rules, policies, and procedures.

  • Ensures that all Team Members are treated in a fair and consistent manner.

  • Performs any other duties as specified or assigned by the Director or any member of the Executive Management.

  • All other duties as assigned.

Position Summary:

Responsible for supervising the activities of all bartenders, beverage servers, and bar attendants during a shift, ensuring all functional job duties are performed according to established company policies.

Essential Duties and Responsibilities:

  • Ensures proper staffing for forecasted volume and budgetary guidelines.

  • Responsible for supervising the activities of all bartenders, beverage servers, and bar attendants during a shift, ensuring all functional job duties are performed according to established company policies.

  • Ensures excellent guest service.

  • Notifies team members of changes in policy and procedure.

  • Communicates any problems or concerns to Beverage Manager and other departments as needed.

  • Maintains thorough communication between shifts.

  • Works with all departments to ensure proper communication.

  • Properly fills out all paperwork required for the job.

  • Assists in monitoring guest flow and informs management when more labor is needed during peak volume periods and slow periods.

  • Resolves team member complaints or disputes or refers the problem to manager.

  • Assists trainers in properly training new team members.

  • Assists team members in their duties as needed.

  • Maintains high sanitation and safety standards.

  • Maintains sufficient materials and products in the work location.

  • Maintains security of products and areas assigned to department.

  • Ensures rotation of products.

  • Understands that this is a 24-hour responsibility and is accessible at all times.

  • Sets high standards by complying with all departmental rules, policies, and procedures.

  • Ensures that all Team Members are treated in a fair and consistent manner.

  • Performs any other duties as specified or assigned by the Director or any member of the Executive Management.

  • All other duties as assigned.

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Beverage Supervisor

Rivers Casino