Marcus Corporation Lake Geneva , WI 53147
Posted 1 week ago
If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.
We are in search of a Lounge Supervisor to join our Grand team at our 1,300 acre Grand Geneva Resort & Spa in Lake Geneva, Wisconsin. Recognized as a Top Resort in the Midwest by Conde Nast Traveler, this award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets.
Our Team is looking for People Pleasing individuals who want to do the following:
Turn our guest's ordinary day into an extraordinary day
Love where they work
Be appreciated for what they bring to a team
Learn and grow with a company who truly values it's people
What's in it for you?
Flexible Scheduling
Free meals every shift made by our talented culinary team
Paid time off
Golf, Ski, Restaurant & Spa discounts
Hotel room discounts as low as $49 per night
WELL Spa Gym membership for $16 per paycheck
Advancement opportunities across the property and US
Friendly work atmosphere
Holiday, jury duty, & bereavement pay
Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
Recognition programs (aka get paid to celebrate)
About the role
Lead a grand team as our new Beverage Supervisor: Provide managerial support, training and leadership for the restaurant operations. This will be accomplished only by proper use of training programs, communication methods and following the standards set by our hotel's leadership.
What will you be doing?
Execute banquet operations including food and beverage promotions, customer service and inventories.
Lead the Front of the House staff in training the following: banquet standards, wine service and customer service
Monitor the performance of outlet service staff. Supervision duties include; delegating responsibilities, scheduling, coaching and correcting, evaluating, interviewing, training and mentoring of staff
Maintain banquet inventory, cleanliness, food rotation and menu consistency.
Maintain and demonstrate strong knowledge of food and beverage trends within the hospitality industry
Communicates effectively, both verbally and in writing, to provide clear direction to the staff.
Attends meetings during shifts.
Must be able to take confrontation from guests and associates while following/enforcing Grand Geneva policies.
Performs daily tasks including preparation of daily forecast, supervising daily adherence of all State, Federal, and corporate liquor regulations pertaining to serving alcoholic beverages and food controls.
Perform other duties as assigned.
What do you bring to the role?
The ideal candidate will possess a strong background in beverage supervision/management to include training and cost control.
One year previous bartending and serving experience required.
Food supervision experience is a plus as this position will supervise associates in both the food and beverage outlets.
Bartender's certificate required. Must be at least 18 years old to serve or pour alcohol.
Must have knowledge of food and beverage preparation and service of various alcoholic beverages.
Passionate about hospitality and customer service driven.
Pride in your work by creating positive energy, excitement and fun.
Able to develop camaraderie with team members.
Act ethically and honestly in all business practices and builds professional relationships by promoting mutual trust.
Ability to maintain composure and remain pleasant under high pressure situations.
Ability to work a flexible schedule including days, nights, weekends and holidays.
WARNING: must be prepared to be a part of guest memories for years to come!
Grand Geneva is an Equal Opportunity Employer
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Additional Information
Aimbridge Hospitality
Posted 2 days ago
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