MGM Resorts Springfield , MA 01105
Posted 1 week ago
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As the Commonwealth Beverage Supervisor, you will be responsible for operational functions within the department. You will also set the stage for guest experience with your welcoming smile and customer service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
STARTING PAY: $20.00 per hour
THE DAY-TO-DAY:
Manage assigned operational functions within the department consistent with the strategic plan and vision for the department
Direct smooth, efficient, cost effective operation, including labor management, supervision of all aspects of services, scheduling and inventory control
Manage delivery and measurement of guest service within assigned department(s) consistent with the company's core service standards and brand attributes
Provide management support in the oversight of assigned shift to ensure the delivery of quality service to the guests
Coordinate the requisition process and stocking of beverage outlets to maximize revenue for the division
Provide guidance and counsel to beverage employees, ensure the staff is scheduled properly
Provide recommendations to management on daily operational issues
THE IDEAL CANDIDATE:
Takes pride in their work
Looks forward to working with a team to provide positive experiences
Describes themselves as detail-oriented
Enjoys helping others and likes to make a good impression
Can handle multiple tasks at one time
Working knowledge of inventory management
Able to effectively communicate in English, in both written and verbal forms
Able to lead and mentor a team
Ability to work under pressure, multi-task and work well in a fast paced, team-oriented environment
Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier
Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
Excellent customer service skills.
Interpersonal skills to effectively communicate with all business contacts
PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally.
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room.
Free parking on and off shift.
Healthcare, financial, and time off benefits.
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
Are you ready to JOIN THE SHOW? Apply today!
MGM Resorts