The Beverage Mart Manager Trainee is responsible for learning the overall operation of the Beverage Mart. In that capacity, the Beverage Mart Manager Trainee is responsible for compliance with special laws and regulations with regard to the sale of liquor; for ensuring the security of both the store and the employees; and for supervising the employees. The Beverage Mart Manager Trainee will assist with evaluating the store to maximize its contribution to the larger store's overall success.
Review the condition of the department throughout the day ensuring employees are dressed according to dress code or utilizing all personal protective equipment, practicing customer service skills; check that department condition meets company standards and is being maintained at all times.
Observe department areas for evidence of shrink, including spoilage, damage, poor inventory control, and theft; inform and coach employees as to procedures to reduce shrink; ensure compliance with company policies, including policies related to security and safety, company dress/grooming standards, and health standards. Keep the Store Manager informed of any unusual or unauthorized activity in and around the store.
Participate in periodic budgeting and forecasting; manage department in such a way as to ensure financial goals are achieved; obtain and analyse results as they are available; know and understand key financial and operational success indicators; adjust department activities and processes.
Review employee schedules each week based on projected sales, labor budget, and anticipated activity; monitor the impact of adjustments made.
Ensure that all sanitation procedures are being performed when required and at other times when necessary.
Review invoices of product received into the seafood department by the backdoor receiver, and ensure proper receipt procedures were followed; ensure proper accounting, matching invoices against Purchase Log and make necessary corrections; follow established procedure for submitting invoices for timely payment.
Assists with the execution of the quarterly department action plans; prepare and implement department plans for effective space management, product allocation, and cross merchandising; ensure that product is properly rotated and that expired products are pulled from display; assess product needs based on movement, specials, promotions, and trends.
Monitor the ordering of supplies to ensure proper levels and proper control; facilitate product transfers between departments or between stores from time to time; assist in getting the department ready for inventory each quarter.
Assist with key control and prevent under-age employees or others not properly trained from unauthorized use of dangerous equipment in the department areas.
Ensure that new employees complete orientation; perform on the job training to ensure expectations are met, coach and train so that work is performed safely and efficiently; make work assignments for employees, and follow-up to ensure completion; ensure that efficiency procedures are being followed consistently.
Train employees on equipment usage and ensure that each employee has current licenses or certifications on equipment they will be using. Keep the Store Manager and/or key staff members informed of any unusual or unauthorized activity in and around the store; investigate any personnel situations or policy violations that may have an adverse effect on department operating performance or any situations that may require disciplinary action; dispense and/or make recommendations as to appropriate disciplinary action according to company disciplinary policies; consult with Store Manager when appropriate.
Communicate productivity and performance levels expected of employees, and monitor work of employees to ensure that expectations are being met; coach and train so that work is performed safely and efficiently. Discuss shrink and other topics that will enhance their performance and ensure compliance with company policies.
Work to develop and maintain a friendly atmosphere and good morale in the department.
Secondary Job Duties:
Verify price checks for customers as needed.
Ability to extract and analyze data and use data to plan, project, identify problems, etc.
Ensure all product labels, signs and prices are aligned with product.
Ensure department associates adhere to company dress code standard (i.e. name tags, personal hygiene, etc.)
Present a favorable impression in dress, personal hygiene and business attitude.
Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
Other duties assigned by management.
High School diploma or equivalent experience.
Must be at least 21 years of age or older.
Strong interpersonal skills and the ability to quickly and effectively resolve issues that arise with both staff and customers.
Excellent reading, writing, and verbal communication skills required.
Above average analytical skills necessary to study and interpret various reports to keep the department profitable. Proficiency in Microsoft Word and Excel.
Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100%
Occasionally- Sitting, pushing and pulling up to 150 lbs., balancing, stooping, kneeling, crouching, and smelling.
Frequently- Carrying up to 50 lbs., lifting up to 50 lbs., climbing up to 6 foot height, walking on tile/concrete, bending, and reaching waist/overhead level.
Continuously- Standing on tile/concrete, manual dexterity, talking, seeing, and hearing.
Safety Risk Factors:
Occasionally-Loud noise, slippery or cluttered floor surface, hazardous equipment, contact with sharp objects, contact with skin irritant, toxic exposure (see Material Safety Data Sheets), nuisance dust, fumes, sprays, and hazardous cleaning solutions.
Frequently-Twisting of back and neck.
Varied, irregular schedules.
Working environment involves inside store with protection from weather conditions but not necessarily temperature changes.