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Beverage Manager

Expired Job

Loews Hotels Orlando , FL 32801

Posted 2 months ago

Universal's Aventura Hotel, opening August 2018, offers stunning views of all three Universal Orlando theme parks in a vibrant, free-flowing and calming atmosphere. Featuring the destination's first rooftop bar and advanced in-room technology, this new landmark is the perfect mix of comfort, style and convenience for the modern traveler.

Job Specific

  • Maintains beverage department staffing levels so as to provide for optimal performance

  • Develops/approves all beverage department budgets, forecasts and schedules

  • Establishes and administers all departmental guidelines, policies and procedures

  • Responsible for smooth, efficient, cost effective operation of all beverage outlets, to include; labor management, inventory control, product selection

  • Oversees supervisory activities for production/delivery of quality product/service

  • Approves all department purchase requisitions, to ensure operational costs are kept within forecasted budgetary guidelines

  • Reviews/maintains daily payroll report/records, maintains labor costs within established budgetary guidelines

  • Establishes appropriate par levels for all beverage and supply inventories, so as to support forecasted activities without experiencing shortages or excessive inventory situations

  • Ensures security, control and proper use of operating supplies and equipment for all beverage outlets

  • Attends all required hotel meetings to keep informed of in-house activities, special promotions and upcoming events, maintain communications with other departments within the hotel

  • Communicates daily with outlet managers and assistants to obtain/provide current information regarding daily activities/functions and upcoming events

  • Evaluates individual team member performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same

  • Coaches, counsels, retrains team members as needed in order to ensure superior levels of performance

  • Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental team members according to Loews Hotels standards

  • Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy

  • Conducts departmental meeting as required to communicate effectively with all beverage department team members to ensure that they are kept current on pertinent hotel information and activities

  • Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and team member satisfaction, while maintaining market dominance and exceptional financial performance

  • Other duties as assigned

General

  • Promotes and applies teamwork skills at all times

  • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

  • Is polite, friendly, and helpful to guests, management and fellow team members

  • Executes emergency procedures in accordance with hotel standards

  • Complies with required safety regulations and procedures

  • Attends appropriate hotel meetings and training sessions

  • Maintains cleanliness and excellent condition of equipment and work area

  • Complies with hotel standards, policies and rules

  • Recycles whenever possible

  • Remains current with hotel information and changes

  • Complies with hotel uniform and grooming standards

Qualifications

  • Thorough knowledge of Wines and Spirits; all matters relating to the proper administration and operation of beverage service outlets and the legal aspects associated with delivery of alcoholic beverages (TIPS certified or equivalent)

  • Five to seven years progressive management experience in large up-scale, multiple outlet, hotel beverage operations

  • Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria

  • Certification of training in Responsible Vendor requirements or ability to obtain same

  • Effective management, leadership, organizational and communication skills

  • Ability to work flexible schedule to include weekends and holidays

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Beverage Manager

Expired Job

Loews Hotels