Bertera Nissan Auburn , MA 01501
Posted 2 months ago
Bertera Nissan is currently seeking a motivated and customer-focused individual to join our team as an Entry Level Service Advisor & Customer Representative. In this role, you will be responsible for assisting customers with their service needs, providing exceptional customer service, and ensuring that all vehicles are serviced in a timely and efficient manner.
Responsibilities:
Greet customers and assist them with scheduling appointments for service
Communicate with customers to gather information about their vehicle's service needs
Provide estimates for service costs and recommend additional services as needed
Coordinate with the service department to ensure that work is completed on time
Follow up with customers to ensure their satisfaction with the service provided
Handle customer inquiries and concerns in a professional and timely manner
Maintain a high level of product knowledge and stay up to date on industry trends and developments
Qualifications:
High school diploma or GED required; college degree preferred
Previous customer service experience preferred
Strong communication and interpersonal skills
Ability to work in a fast-paced environment and multitask effectively
Excellent organizational and time management skills
Basic computer skills and familiarity with automotive service software
Willingness to learn and grow within the automotive industry
This position offers a competitive salary ranging from $54k to $65k, depending on experience, as well as benefits such as health insurance, paid time off, and opportunities for advancement within the company. If you are a motivated and customer-oriented individual looking to start a career in the automotive industry, we would love to hear from you. Apply today to join the Bertera Nissan team!
Bertera Nissan