Berlitz Billing Coordinator

SUMMARY

The Berlitz Billing Coordinator is responsible for creating accurate invoices for corporate clients, including relocation agencies, companies and individual students in a timely manner. The position also involves managing the ITA and NTA funding of learning centers, applying payments to customer accounts from various sources, including credit cards, checks, and wires, issuing statements to clients, and posting various sales to client accounts.

Responsibilities:

Billing and Invoicing Functions:

• Issue invoices in CSBS and LCMS, supported by the billing parameters supplied in Origami.

• Review funds (ITA\NTA) transferred to the Learning Centers for accuracy.

• Follow up collection efforts on past due receivables.

• Post sales in CSBS and LCMS for Flex, OnDemand, Cyber Teacher, Coaching Lessons, Cultural Programs, Testing and other various products.

• Process MBAs (ITA) documents in the Access Database.

• Issue monthly statements to select clients.

• Submitting invoices, researching payments and various other tasks on client websites.

• Research and process refunds if required.

Cash Application Functions:

• Direct the application of all forms of payment to the proper invoice or student contract in CSBS, and LCMS.

• Process credit card transactions through the on-line credit card merchant account.

• Issue payment links in the on-line portal. (Adyen, Clover, Stripe)

• Create and maintain archives of all payments received.

Other Responsibilities:

• Providing excellent customer service, for both internal and external customers, is essential for the success of this position.

• Collaborate with GPMs, sales personnel and learning center staff to resolve issues related to client balances.

• Other responsibilities & special projects may be assigned as needed.

• Provide invoicing, cash application and collections for TMC, Publishing, BLI, and Franchising using Solomon and Sage software.

QUALIFICATIONS/RELATED EXPERIENCE

Education and Experience:

Candidate should have a bachelor's degree in accounting or 2 years of relevant accounting experience.

Competencies: Possess strong communication and interpersonal skills. Proficient with Microsoft Office Suite.