Benefits Specialist

Shared Services: HRM Benefits (Full-Time, Day Shift, Hybrid)

Job Summary: The Benefits Specialist conducts various benefits administration activities such as enrollments, changes, cancellations, adjustments and payments.

Audits employee benefits billing payments and payroll authorization requests. Participates and assists in knowledge transfer, training, and special events including in-services, employee service recognition events, open enrollment, employee benefit fairs, employee appreciation events, etc. Performs other duties as needed.

Education and Experience: Bachelor's Degree required.

Minimum two years related experience preferred. Experience may be considered in lieu of Degree.

Knowledge and Skills: Working competency with PeopleSoft preferred.

Must have strong verbal, written communications and customer service skills. Able to read, write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction.

Able to communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.

Licensures and Certifications: None.