Benefits Specialist

Genuine Parts Company Atlanta , GA 30301

Posted 3 months ago

Job Description:

The Benefit Specialist is responsible for coordinating the enrollment and related administrative tasks of all Genuine Parts Company Health and Welfare benefits for active participants. Processes Benefits Administration and maintains data integrity. The Benefits Specialist will be considered the Subject Matter Expert (SME) in the benefit production areas.

Primary Duties/Responsibilities:

  • Assists Customer Service Representatives and Human Resources Managers with problem solving and claims/issue resolution.

  • Oversees the daily functions of benefit processes/procedures.

  • Provides customer service for the HR field and employee participants.

  • Be the Subject Matter Expert and train new and current team on benefit processes.

  • Maintains the Benefit Manager Queue in the imaging system

  • Follow up with employees, HR managers, and insurance carriers on issues.

  • Responsible for providing exceptional customer service in a high email/call volume.

  • Works on error resolution with the benefit carriers.

  • Acts as an operational resource to the HRIS Department when needed.

  • Analyze daily benefit feeds to maintain system.

  • Process queries on a daily basis.

  • Troubleshoot issues and provide solutions.

  • Special projects as assigned.

Qualifications:

  • Three plus years' benefits experience required

  • Problem solving and analytical experience required

  • Bachelor's degree preferred

  • Knowledge of PeopleSoft Software and Microsoft Application preferred

  • Strong sense of ownership and involvement and a commitment to providing exceptional customer service.

  • Ability to troubleshoot issues as they arise.

  • Must be detail-oriented and have excellent organizational and problem solving skills.

  • Ability to work in a team environment as well as independently.

  • Must have the ability to manage time and multiple projects efficiently and achieve required results.

  • Must possess strong interpersonal skills and an ability to work and communicate effectively with all levels of operations.

  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook,).

  • Ability to handle stress and meet deadlines.

GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Health And Benefits Executive Benefits Specialist

Aon Corporation

Posted 2 months ago

VIEW JOBS 11/9/2018 12:00:00 AM 2019-02-07T00:00 Job Description Aon Is Looking For an Executive Benefits Specialist As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Executive Benefits business group within Health and Benefits, in Atlanta, GA. Your Impact As An Executive Benefits Specialist Aon's Executive Benefits practice is the source for executive and physician benefit programs created for healthcare industry professionals. Our Benefits Specialists manage and administer customized benefit plans that are designed to meet the individual needs of our clients. The Executive Benefits practice has been designing executive deferred compensation and supplemental benefit plans since 1973. We continue our long tradition of providing creative plan designs, cutting-edge products and funding vehicles, and comprehensive administrative support as we have for more than 40 years. For more information, please visit www.aon.com/executivebenefits. Key Job Responsibilities: * Prepare and assemble plan communication materials for new participants and terminating participants * Manage post-issue policy servicing * Process retirement fund transactions * Produce moderate to complex documents, including correspondence, presentations and spreadsheets * Organize and coordinate workflow * Manage multiple projects and deadlines You Bring Knowledge and Expertise Required Experience: * Intermediate skills in Microsoft Office and Outlook * Excellent communication and interpersonal skills * Respects highly confidential matters * Self-directed, proactive * Detail oriented with strong organizational skills Preferred Experience: * 3 or more years' experience in office administration or customer service * Prior insurance experience Minimum Experience: Education: Bachelor's degree in Finance, Economics, Business or related field. We offer you A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Our Colleague Experience: From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience. About Aon: Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. By applying for a position with Aon, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Aon's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative action employer. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Job number: 2018-26892 Category: Consulting Location: United States, GA, Atlanta 11/7/2018 17:39:53 Aon Corporation Atlanta GA

Benefits Specialist

Genuine Parts Company