Benefits Program Manager

Fireeye Milpitas , CA 95035

Posted 2 months ago

FireEye is the leader in intelligence-led security-as-a-service. Working as a seamless, scalable extension of customer security operations, FireEye offers a single platform that blends innovative security technologies, nation-state grade threat intelligence, and world-renowned Mandiant consulting. With this approach, FireEye eliminates the complexity and burden of cyber security for organizations struggling to prepare for, prevent, and respond to cyber attacks. FireEye has over 7,500 customers across 67 countries, including more than 50 percent of the Forbes Global 2000.

The Role:

This role is responsible for managing all aspects of our United States employee benefits & perk programs, including associated communications, projects and events. This role also manages our Leaves of Absence program and vendor. In addition, this role manages the financial tasks of the benefits program globally, which includes requisitions, purchase orders, coordinating with internal groups, external vendors and consultants to make sure invoices and premiums are paid in a timely manner. This role will be asked to manage or participate in global implementations or projects, all with an eye on taking on management of benefit programs in other countries. The role works closely with the insurance companies, vendors and consultants who support the programs globally.

We are looking for an individual with extensive benefits and 401k experience in the United States and some experience globally, who is comfortable operating at the transactional level but who can think strategically to help us streamline processes, reduce opportunities for defects, address control gaps, and reduce escalations. The role will also include assisting in planning and design, tracking and analyzing benefit costs, ensuring company compliance with local laws governing benefits, and ensuring that our benefits allow us to attract the kind of world-class talent needed to achieve our business objectives.

This role reports to the Director of Global Benefits. Our benefits include health and welfare, income protection, time off and leaves of absence, financial/retirement plans, well-being, and other benefits on a global basis.


  • Maintain benefits offering in close partnership with Finance, Legal, and HR.

  • Work with Finance, Accounts Payable, Accounts Receivable to ensure timely payment of global benefit program premiums and fees.

  • Ensure compliance of benefits plans and programs globally. In the United States, this includes all federal, state and local laws and regulations, including ERISA, HIPAA, ADA, IRS, DOL, HCR, City of San Francisco, etc.

  • Ensure government reporting requirements are met, including 5500 filings, SPDs, SMMs, SARs, etc.

  • Participate in benefit surveys and benchmarking activities.

  • Manage daily activity with outside consultants and brokers; maintain close working relationships and ensure smooth coordination to quickly identify solutions when outside expertise is needed.

  • Work closely with vendors; support and coordinate annual health fair and other well-being activities.

  • Develop and maintain benefits communications throughout the year, and annually for the United States open enrollment.

  • Manage special projects and provide ad hoc reporting.

  • Act as point of contact to resolve health and welfare operational problems, health and welfare escalations, claims and appeals.

  • Maintains benefits information on HR intranet.

  • Performs other duties as assigned.


  • Bachelor's degree (HR, Business Administration or related area, preferred)

  • At least 8 years of Benefits experience combination of United States and Global preferred

  • Experience within a high-tech organization preferred

  • Knowledge of Human Resources business processes (compensation, benefits, finance, payroll, etc.)

  • Computer savvy; proficient with Microsoft Office Suite, Workday, Oracle, SharePoint

  • CEBS and/or CBP designation desired

Additional Qualifications:

  • Knowledge of international benefits, preferably by way of hands-on experience

  • Ability to think strategically; arrive at creative solutions, while balancing legal requirements with our culture

  • Strong interpersonal skills; ability to develop effective relationships and partnerships with HR team and internal/external business partners at all levels of the organization

  • Excellent written and verbal communication skills

  • Self-starter with a high level of attention to detail and follow-through

  • Good project management skills with ability to multi-task and prioritize objectives

  • Positive team player, cooperative, self-motivated, courteous, and professional attitude

  • Demonstrated confidence, credibility and good judgment

  • Must always be able to maintain discretion and confidentiality

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

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Benefits Program Manager