Benefits Coordinator

Location:

Secaucus, New Jersey

Job Summary:

The Benefits Coordinator supports a comprehensive benefits program and is responsible for assisting with the administration of short- and long-term disability as well as Accommodations. The Benefits Coordinator will utilize a solid working knowledge of HR practices encompassing administration, organization, and workflow.

Responsibilities:

Key Accountabilities:

• Assist the Benefits Analyst with all aspects of an associate's leave

• Communicate with associates regarding their leave needs and/or modified work needs

• Work with vendor and HR partners to ensure that associates are aware of their responsibilities and of any documentation needed to qualify for a leave

• Respond to all associate and field HR inquiries related to leaves using the HR ticketing system

• Take necessary action throughout all aspects of an associate's leave

• Create and distribute LOA reports for business partners as needed

• Coordinate and communicate with vendor and associates on leave to help facilitate a smooth and timely return to work

• Recommend revisions to company leave policies to ensure compliance with federal, state, and local laws; stay abreast of all applicable leave and accommodation laws

• Responsible to complete all wage and data requests related to leaves and other benefit plans

• Review and resolve daily integration errors

• Back-up for new hire benefit orientation

• Assist with the open enrollment process

• Provide support to the Benefits team on projects and other ad-hoc requests as needed, and support general inquiries on all benefit plans

• Other duties as assigned

Education and Experience:

• High school diploma

• 1-3 years experience in benefits and leave administration

• Experience working in retail industry a plus

Skills and Behaviors:

• Excellent customer service skills

• Strong analytical and problem solving skills

• Excellent written and verbal communication skills

• Ability to prioritize and manage multiple tasks simultaneously

• Must be proactive in identifying problems and escalating them

• Proficient in Microsoft Office Suite