Benefits Clerk

Position Title: Benefits Clerk

Department: Employee Benefits / Human Resources

Supervisor: Benefits and Compensation Manager

Term of Employment: 12 months Full Time

Salary Classification: 10

Job Summary: Essential Functions: Essential functions, as defined under the Americans with Disabilities Act, may include, but are not limited to, the following tasks, duties, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents in this class.

ESSENTIAL DUTIES AND RESPONSIBILITIES generally include the following. Other duties may be assigned:

• Assists current employees with requested life event changes regarding insurance benefits.

• Assists employees with enrolling in insurance benefits.

• Process of COBRA and Life insurance Conversions for all employees.

• Entering and maintaining employee immunization records in Visions.

• Creating and maintaining employee benefit files.

• Data Entry of Workers Compensation injuries into Visions Database

• Answer and respond to phone calls and emails

• Answers routine inquiries regarding insurance benefits, policies and procedures.

Refers more complex inquiries to the appropriate administrator or supervisor.

• Coverage for receptionist as needed.

• Performs other duties and responsibilities as assigned.

KNOWLEDGE AND SKILLS:

• Knowledge of applicable Federal, state, county and city statutes, rules, policies, and procedures

• Knowledge of applicable Peoria Unified School District and departmental policies and procedures

• Knowledge of the principles of customer service methods

• Proficient with Microsoft Office suite applications.

• Ability to develop unique and innovative solutions to problems.

• Independent thinking/Self-initiative: A critical thinker with the ability to focus on the things which matter most to achieving the desired outcome.

• Skill in establishing and maintaining effective working relations with co-workers, vendors, students, parents, the public and others having business with the school district.

• Skill in operating a personal computer utilizing a variety of software applications.

MINIMUM QUALIFICATIONS: High School Diploma or GED, AND two (2) years of relevant, progressively responsible clerical accounting, data entry, customer service, insurance or closely related experience; OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

OTHER REQUIREMENTS:

• Must be able to pass a fingerprint and background clearance check.

• Must be able to obtain and maintain an Arizona driver's license.

• May be required to lift and carry heavy, bulky supplies and materials weighing up to 20 pounds.

• May be required to work outside normal working hours

• May be required to travel to perform work functions