Support the day-to-day administration of the employee benefit and compensation plans and programs.
Identify process issues and assist with research and resolution of problems and errors. Recommend improved policies and procedures and coordinate implementation when approved. Maintain and document processes in a standardized and comprehensible format.
Investigate benefit appeals and drafts documentation to be presented to the Administrative Committee on a monthly basis.
Assist in COBRA administration, and vendor management of the COBRA vendor.
Participate in wage, salary planning and benefits surveys, maintaining the tracking log to ensure timely response and minimal cost.
Research total rewards market trends and best practices to ensure programs are competitive and cost effective.
Assist in the preparation of job descriptions and evaluations, and update the job records to reflect approved changes.
Monitor vendor interface files, tracking, researching and reporting problems as required.
Perform pension calculation and assist associates with pension paperwork.
Assist with life insurance statement and of health process.
Maintain an effective working relationship with both internal and external customers of the organization. Work closely with the company's management, auditors, and vendors to coordinate audits and SOX compliance reviews.
Assist in creation and coordination of the delivery of associate benefit related communication materials (annual enrollment materials, employee handbook, company newsletters, publications, etc.) with management, vendors and associates.
Understands and demonstrates ORS Nasco's Core Values.
Performs other duties as assigned.
Exceptional organizational skills with strong attention to detail, follow-up and problem resolution.
Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Access).
Ability to navigate an HRIS including developing and running queries to generate reports.
Excellent interpersonal and communication skills (verbal, written, presentation) with ability to interact effectively with all levels throughout the organization.
Must possess a goal driven sense of urgency and customer service responsiveness, with ability to consistently meet or exceed deadlines on all projects and requests.
Ability to prioritize, multi-task and maintain flexibility in a fast-paced, service oriented environment. Strong analytical skills and proven experience in solving problems and identifying recommended solutions.
Education and Experience:
Bachelor's degree in Human Resources, Finance or related discipline required.
Minimum 2 years experience in benefits and compensation administration, or comparable.
Project management experience a plus.