Role/Level/Range: ATO 37.5/03/OF
Starting Salary Range: $19.62 - $27.00 per hour
Employee group: Full Time
Schedule: M-F 8:30-5:00
Exempt Status: Non-Exempt
Location: 03-MD:Eastern High Campus
Department name: 10001539-Benefits Operation Center
Personnel area: University Administration
Reports to the Director of the Office of Benefits Services supporting areas that includes Compliance, Financial Management and Reporting, Plan Administration, Project Management, Communications and Vendor Management.
Specific Duties & Responsibilities:
Support the Sr. Benefits Analyst to ensure compliance with applicable federal and state laws and government reporting and benefit plan audits.
Responsible for day-to-day administration of certain benefit plans, oversight of claims and required payments, identification of issues and will resolve routine day-to-day issues.
Manage vendor funding requirements, remittances, premium payments for benefit plans and work with outside vendors to resolve issues with monthly invoicing and reconciliation of data. Assist with Employer/Vendor Site security access process.
Gather information for analyzation and auditing for retirement plans. Will provide record retention and maintenance of data as required. Design, maintain and extract benefits reports from the university's SAP system.
May produce and distribute employee communications to ensure compliance with applicable federal and state laws.
Manage organization and uploading of benefits-related documents on Benefits website.
Assist with benefits surveys.
Minimum Qualifications (mandatory):
Requires High School Diploma/GED and four of progressively responsible experience in benefits administration or appropriate combination of education and experience. Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula. JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Previous experience in high volume office atmosphere preferred.
Strong benefits operations and customer service background, preferably in a university setting.
Benefits background with experience in both health and welfare and retirement benefits
Special Knowledge, Skills, and Abilities:
Knowledge of benefit plans, policies, practices and laws.
Excellent oral and written communication skills, ability to provide clear information on benefits policies and procedures to faculty, staff, retirees and university contacts.
Ability to work effectively as part of a team.
Analytical and mathematical skills, ability to perform multiple tasks, work independently and exercise judgment.
Ability to set priorities, meet deadlines and disseminate information accurately.
Ability to function under pressure and maintain a high level of decorum as well as to endure a high work volume and client demands.
Ability to handle confidential information in an appropriate manner.
Technical Qualifications or Specialized Certifications:
Experience working with ERP system (SAP preferred) and Microsoft Office suite
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at email@example.com. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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