The Benefits Administrator position supports all aspects of the Corporate Benefits function; responsible for maintaining the day-to-day operations of group benefits programs such as medical, prescription, dental, vision, short-term disability, legal, FSAs, HSAs and life plans. The benefits administrator also provides customer service to employees and HR business partners and assists with providing quality benefit plans, investigates new benefits programs, improves existing programs and provides analytical and technical support in the delivery of the benefits programs.
What You Will Do:
Assist in the management of health, welfare and group benefits plans, programs and policies to ensure accurate and effective administration.
Work with vendor partners to implement benefit programs and to research and resolve employee issues and/or data corrections.
Serve as primary contact for plan vendors and third-party administrators.
Determine the best plan administrative and management options by working with the third-party administrator.
Coordinate transfer of data to external contacts for services and plan administration.
Work effectively to make sure the plans run smoothly.
Investigate discrepancies and provides information in non-routine situations.
Evaluate and revise internal processes to increase efficiency.
Document and maintain administrative procedures for assigned benefits processes.
Assist in ensuring compliance with applicable government regulations.
Assist in ensuring timeliness and accuracy of required filings.
Oversee maintenance of employee benefits files and updating of employee payroll records.
Provide the technical support to test system functionality and work with end users to provide system support and troubleshoot system problems.
Audit the accuracy and performance of functions performed by plan vendors and third-party administrators.
Prepare, collect and organize data for actuarial assessments.
Participate in the development, design and distribution of communication materials for new hires, open enrollment and summary plan descriptions.
Provide training and support to Benefit Coordinators.
Provide support to employees, retirees and HR Business partners as it relates to benefits inquiries.
Miscellaneous activities and responsibilities as assigned by manager.
Bachelor's degree in Human Resources, Industrial Relations, Business or equivalent
1 year of related benefits or employee benefits administration experience.
Project management experience.
Proficiency in Microsoft Excel, Word and PowerPoint.
Experience working with HRIS/Payroll Systems.
Immigration sponsorship is not available for this role.
Certifications/Licenses: Certified Employee Benefits Specialist (CEBS), PHR (Profession in Human Resources), SPHR (Senior Profession in Human Resources).
Proven ability to work effectively in a team environment.
Capability to effective plan and set priorities.
Ability to manage several projects simultaneously while working under pressure to meet deadlines.
Strong analytical skills and a thorough understanding of plan designs.
Excellent written and verbal communication skills; ability to communicate effectively with all levels of the organization.
Basic knowledge of a wide range of benefits principles.
Basic knowledge of HIPAA, COBRA, ERISA, IRC Section 125 and Health Care Reform.