Benefits Administrator

WHO YOU ARE - we seek out people who are ...

• Driven by an inner sense of purpose to impact others
• Driven by a collaborative, whatever-it-takes, get-it-done mindset
• Driven by a commitment to excellence in their role
• Are pro-active, innovative, and experts in their own unique areas 

WHO WE ARE - at Caring for Family of Companies, a family-owned and family-focused organization, we’re cultivating a team of mission-focused, driven experts who embody our vision and culture of providing the highest caliber of customer service and support to the numerous Entities, Employees, and Clients that we serve. We are dedicated to creating an invigorating and purpose-filled work culture and valuable careers for every member of our team of leaders. Learn more about how we’re raising the bar in new ways at: https://www.youtube.com/watch?v=9RuitZ9CoKk. 

ROLE RESPONSIBILITIES – As a Benefits Administrator you are responsible for connecting HR to all employees. This position implements and manages all company employee benefit programs, including group health and insurance plans, disability programs, wellness initiatives, 401K retirement plans, and employee leaves and accommodations to support employee retention. The performance pillars for the Benefits Administrator are focused on Benefits Administration (70%) and Leave Administration (30%). Your duties will include the following:

• Serve as the Benefits Administrator and day-to-day point of contact for comprehensive staff benefits.
• Provide clear, concise, and effective communication with internal and external stakeholders regarding all benefits offered by the Family of Companies.
• Administer the annual employee benefits open enrollment, including employee communication materials, the employee self-service portal, and records management.
• Perform regular audits, including 401k audits, to ensure proper payroll deductions, compliant benefits programs, and benefit data integrity.
• Ensure compliance with company policies and state and federal regulations such as ACA, HIPAA, FMLA, COBRA, and ERISA, including timely and accurate required reporting.
• Partner with field management to process unemployment benefits claims, appeals, and hearings.
• Facilitate the benefits enrollment process, guiding employees in making informed decisions about benefits options.
• Assist in managing vendor/TPA relationships to ensure contractual requirements are met and service offerings are utilized.
• Perform regular benefits invoice reconciliations to ensure accuracy in monthly carrier billings.
• Develop, maintain, and deliver benefit communications, including for employee onboarding, open enrollment, intranet sites, and other initiatives.
• Oversee Workers Compensation Claims management.
• Serve as the point of contact for employee leave communication, intake, eligibility verification, coordination, and record-keeping for Federal and State leave laws.
• Maintain effective communication with employees on leave to facilitate a smooth and timely return to work. Advise managers and employees on the interaction of leave laws with paid time off and disability benefits.
• Provide accurate and compliant leave tracking and processing. In conjunction with the HR, Payroll, and Ops teams, identify opportunities for enhancing the employee experience and streamlining administrative processes.
• Oversee ADA requests for accommodations and coordinate interactive processes.
• Other tasks as assigned. 

Requirements

• Excellent verbal and written skills in English required.
• Proficient in Excel, Microsoft Outlook, PowerPoint, and Word.
• Excellent attention to detail and ability to maintain accurate records.
• Thorough knowledge of best practices for handling PHI as governed by HIPAA.
• Experience handling highly confidential and sensitive information.
• Outstanding attention to detail, project management, documentation, organizational, and planning skills.
• Ability to take initiative and work independently.
• Ability to work in a fast-paced team environment with a commitment to reach goals and meet deadlines.
• Exceptional time management abilities to meet deadlines and manage multiple tasks simultaneously.
• Outstanding positive attitude with the ability to grasp and embrace the Company's overall goals and objectives and portray them to customers and staff. Able to work well with others in a collaborative and respectful manner.
• High School Diploma or equivalent required.
• At least 2 years of experience in benefits administration or a related field preferred. 

Benefits

COMPREHENSIVE WELLNESS PORTFOLIO - In your role with Caring for Family of Companies, you’re responsible for upholding, executing, and supporting our mission.  As such, it is our honor to support you with:

• Quarterly Performance-Based Bonuses
• Paid Time Off and Paid Holidays
• A Bonus Personal Celebration Day – to use on a day of your choosing!
• 100% Company-Paid Dental Insurance and Vision Insurance
• 100% Company-Paid $25,000 Life Insurance Policy
• 100% Company-Paid Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7
• 100% Company-Paid Need-based Caring Forward Contribution Funds – financial assistance when you need it most 
• Customizable Health Insurance Plans: Up to 100% Company Contribution to plan premium for Employee, PLUS additional contribution for Dependents as needed
• 401K Retirement Program - with Employer Match
• Pet Insurance – peace of mind that your pets will have the care they need
• Professional Development – ongoing education, wraparound support, and leadership coaching 
• A Next-Level, Comprehensive Training and Orientation Week – with Lunch on us!
• A Family-First, Family-Focused Culture – and a supportive team to work alongside!