Benefit Verification Specialist (Remote Opportunity)

WHO WE ARE:

Amplifon was founded on a simple idea: we believe that everyone deserves to hear well and live happy. We are the global leader in the hearing care retail industry and the parent company of Miracle-Ear. Since 1948, we have been connecting people and resources to improve the lives of over 50 million people with hearing loss.

Fast forward to 2021; we are now the global leader in the hearing retail market. And because of that, we would love for people with diverse backgrounds to join our Amplifon Hearing Health Care (AHHC) team. Our culture is built on compassion, empathy, continual development and diversity, equity, and inclusion. We provide a space for growth and success, and our people love it.

WHO YOU ARE:

The value of our business is driven by the relationships that we foster. The Benefits Verification Specialist role is the perfect opportunity to amplify your career if you have a passion for accuracy and troubleshooting. Our Benefits Verification Specialist is responsible for performing online eligibility and benefit checks for applicable payers as outlined in the guidelines. You will also be required to call insurance companies directly to obtain required eligibility and benefits for all managed care, government, and commercial payers.

As a Benefits Verification Specialist, you will be responsible for:

• Performing online eligibility and benefit checks for applicable payers

• Calling insurance companies directly to obtain required eligibility and benefits for all managed care, government, and commercial payers

• Processing accounts according to performance standards - timing, volume, and quality

• Contacting referral sources to obtain additional information that is required to complete the verification of benefits

• Providing exceptional customer service to external and internal customers, resolving any customer requests in a timely and accurate manner

QUALIFICATIONS:

• High School Diploma Required. Associate Degree or Higher preferred.

• Minimum one year of insurance verification experience

• At least 1 year of experience applying knowledge of Medicare, Medicaid, and Managed Care reimbursement guidelines

• Ability to multitask within multiple systems

• Schedule: M-F 8am-4:30pm CST

• This is a remote opportunity, candidates that reside in the following states are encouraged to apply: IA, MD, OH, SD, TX, FL, IL, KY, MN, MO, NC

WHAT WE OFFER:

• Excellent Compensation & benefits

• 401(k) Matching

• 3-weeks of accrued PTO, 8-paid holidays, and 8-hours of paid sick leave

• Comprehensive Health Insurance (Medical, Dental, and Vision)

• International business exposure

Diversity, Equity, and Inclusion:

Amplifon is committed to providing an equitable workforce environment through our diverse and inclusive initiatives. Together, we continue to build an inclusive culture that encourages, supports, and celebrates diversity. At Amplifon, we provide a space where employees feel empowered to bring their authentic selves to work every day. Connections matter and we see storytelling, as a way, to bring people together, creating an open dialogue to foster change, acceptance, and understanding. We are dedicated to building an environment that nurtures individuals to be bold, think differently, and stand out from the crowd. Each of us plays a role in creating a safe and inclusive environment to establish a workplace culture of various backgrounds, perspectives, and skillsets. Representation matters, but more importantly, creating measurable change as we continue to help our customers rediscover the gift of sound.