Job Title: Benefit Systems Implementation Lead
Department: Employee Benefits
Reports to: Benefit Administration Supervisor
FLSA Status: Exempt
Job Code: EB12DANE
The Benefit System Implementation Lead is responsible for providing tactical and strategic analytical support through gathering and analyzing data, defining business specifications, and analyzing and documenting business processes. Responsibilities also include researching, testing, planning, maintaining eligibility and writing project documentation. Work in a deadline-driven environment collaboratively with the rest of the team.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Performs carrier audits and reconciliation spreadsheets to ensure data integrity.
Responsible for testing business applications, including custom software, and web site benefit administration applications for functionality, accuracy and adherence to specifications.
Review requirements and prepare test cases and testing outcomes to validate behaviors
Analyze test results to ensure existing functionality and recommend corrective action.
Log the defects in a detailed, understandable and reproducible way, tracking all assigned defects through to closure and interacting with members of the development team to resolve discovered defects.
Meet with team to capture detailed functional requirements, business rules, end-to-end workflow, etc.
Recommends operational and process improvements based on needs identified.
Produces documentation, including, analytical reports, training plans, business justifications.
Supports client renewal tasks
Projects as assigned by management
Detail-oriented individual with good analytical and problem-solving skills.
BA or BS degree or equivalent combination of education and work experience which demonstrates the ability to perform the duties of the position.
Strong interpersonal skills required.
Able to work within tight deadlines and be adept at balancing shifting priorities and time management.
Strong team player with excellent written and verbal communication skills.
Accept personal accountability and ownership for areas of responsibility.
Knowledge of process improvement, workflow, and evaluation processes.
Demonstrated ability to balance goals of the organization with goals of the client.
Ability to understand and represent the needs of the end user in a software development environment.
Microsoft Excel and PowerPoint with expertise in v-lookups, pivot tables, etc.
Experience with HR information systems and applications
Employee benefits knowledge
PlanSource experience preferred