As a Store Manager, it will be up to you to create and build upon a positive and family-oriented culture and a profitable retail business environment, with the overall goal of helping us to continue to grow a successful organization. From overseeing financials and employee development to ensuring that the store is kept clean, you will take a direct and active role in all aspects of the day-to-day operations of your assigned store.
Specific job responsibilities:
Ensuring customer loyalty by providing exceptional customer service, responding to customer's questions and resolving their problems and needs in a friendly, accurate and timely manner.
Maintaining your store's gross profit and ensuring proper inventory management.
Overseeing and recording delivery of merchandise, comparing records with merchandise ordered and reporting discrepancies in order to control costs.
Performing human resource management duties to include supervision, development and training of employees.
Assigning employees specific duties.
Ensuring that payroll remains within the projected hours set by the corporate office.
Monitoring and maintaining proper store cleanliness, appearance and maintenance as per company guidelines.
Maintaining stock levels, inventory and stock rotation to required level.
Protecting employees and customers by providing a safe and clean store environment.
As a Store Manager, you must be the type of motivated and positive individual who enjoys rolling up your sleeves and doing whatever it takes to get the job done. You must also be highly organized and detail-oriented with strong analytic and prioritization skills. It is also important that you display excellent verbal and written communication, interpersonal and customer-service skills.
Basic computer and internet proficiency.
High School Diploma, Associate degree preferred.
Minimum 2 years retail management experience.
Experience preparing and administrating performance management and a progressive discipline process, a plus.
Ability to plan and achieve long and short term goals.
Strong leadership abilities with proficiency in the coaching and development of employees.
Byrne Dairy Stores