Bench Property Claims Adjuster

Bench Property Claims AdjusterFrankenmuth Insurance Company, One Mutual Avenue, Frankenmuth, Michigan, United States of America Req #186Wednesday, May 29, 2024THIS IS A REMOTE DESK ADJUSTER POSITIONSummary: Under direct supervision and following standard procedures, investigates, evaluates and resolves/disposes of general property claims to determine the extent of company liability; may include determination and evaluation of coverage, compensability, liability and damage in accordance with policy provisions by performing the following duties.Essential Duties and Responsibilities: * Follows corporate policies, procedures, and fair claims handling practices * Investigates claims to determine validity and extent of liability, including: * Obtains information necessary to properly investigate and evaluate each case by corresponding with agents, insureds, claimants, witnesses and others * Reviews and evaluates documentation, including applications, reports, and statements*

Monitors appropriate claim outcomes through self-audit process * Delivers superior customer service to policyholders and agents, ensuring appropriate and timely resolution of claims service issues * Ensures legal, regulatory and fair claims handling compliance * Sets or recommends reserves based on results of claim investigation. * Within defined authority, manages, evaluates and concludes claims. Prepares and maintains claim reports. * May provide interaction with insureds, agents, claimants, attorneys, and other service providers, including: * Conducts in-depth interviews and/or scene inspections * Attends settlement conferences and/or trials * May serve as a member of project teams, contributing to the achievement of project objectives. * Performs other duties as assigned.Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education/Experience:Level 4: Two to four years related experience and/or training; or associate's degree (A.A.) from two-year college/technical school; or equivalent combination of education and related experience/training.A minimum requirement for this position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.Other details * Pay Type Hourly