Bellperson/Shuttle Driver

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more! (MAKE THIS CORRECT FOR PTB OR PTX) PTB just remove M, PTX only early pay and 401k.

Embrace the opportunity to provide exceptional service as a Bell Person, joining our outstanding Guest Services TEAM. In this role, you'll be dedicated to delivering unparalleled guest experiences and ensuring seamless operations during arrivals and departures. Your primary focus will be on providing luggage assistance and ensuring guests' comfort as they settle into their rooms.

Essential Job Functions:

• Deliver top-tier service to our guests with genuine engagement and thoughtfulness, promptly responding to their requests and ensuring an exceptional experience

• Possess comprehensive knowledge of hotel facilities and the surrounding area

• Guest items will be retrieved and loaded to and from cars, busses, vans, and carts

• Escort guests to their accommodations, visually inspect the room, and highlight its features and the room compendium for their convenience

• Manage stored luggage by tagging bags and providing guests with corresponding claim tickets, while ensuring luggage is securely organized in designated areas for safekeeping

• Address and resolve guest concerns with attentive service recovery

HOTEL SPECIFIC:

The DoubleTree Hotel believes top tier Team Members deserve some recognition!

By securing a position with us you will be awarded with up to $1,000 in incentives paid throughout your first year! Incentives will be awarded on your 30th day employment PLUS your 6-month anniversary AND again on your 1-year anniversary!

Physical Demands:

• Grasp, lift, carry, and move packages, boxes, and luggage up to 75 lbs. continuously throughout the shift

• Ability to stand and walk continuously throughout the shift

• Sufficient manual dexterity in hands to load and unload luggage

• Perform tasks requiring bending, stooping, kneeling, and walking significant distances at the hotel

Qualifications:

Education:

• High school diploma or its equivalent

Experience:

• No experience is required. Prior Driver, Hospitality, Bell Person, or Door Person experience preferred

• Valid driver's license required

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans