Intercontinental Hotels Group Nashville , TN 37201
Posted 3 weeks ago
Trash and clean up to be done regularly throughout the shift during down time.
Lost and Found items should be brought to the front desk immediately (upon returning to the hotel) for logging and possible pick up from guest.
Parking
You should announce the shuttle service every time you are about to depart the hotel.
You should open and close doors for guests when entering and exiting the vehicle.
You should assist guests on and off the shuttle if needed.
You should offer a business card for future contact.
You should utilize the most direct route for transport.
You should offer suggestions/idea if requested by guest based on their need.
You should always pick up guests in the order they were scheduled/called for pick up.
You should give the most accurate pick up time you can to avoid guest frustration.
Shuttles should be cleaned on a regular basis and a rotation should happen so not one person is left on the cleaning duty. This will be scheduled by the shuttle supervisor on a weekly basis, based on weather.
We offer full and part time benefits, including discounted meals, uniforms and shoe allowance, free & convenient parking for employees, transportation allowances and awesome travel discounts. We have weekly pay and additional compensation for incentive pay for performance. Apply today at careers.ihg.com
Intercontinental Hotels Group