Bell Person On-Call

Job Description

What will I be doing?

As the Bellperson, you will be responsible for greeting and assisting all members, owners, and guests arriving or returning to property with luggage to/from suites.

Here's why you'll love it here:

We offer an excellent benefits package to our full-time Team Members that include:

• Salary: $16.43 per hour

• Medical, Dental and Vision insurance from day one.

• Generous Paid Time Off Program- including paid vacation, paid holidays and paid sick leave.

• Financial Wellness- 401K plan with company match, life insurance, company stock purchase program.

• Team Member Travel Program- enjoy discounted rates at incredible properties around the globe.

• Team Member Recognition and numerous learning and advancement opportunities

• and more!

Schedule Details:

Our Resort operates 7 days a week. Bell Desk Team Members work 8 hours shifts scheduled between the hours of 6:30 am ~ 11:00 pm.

Additional Responsibilities:

• Responsible for all luggage during check-in and check-out by loading, unloading, and storing as needed.

• Directs all members, owners, and guests to their assigned suite, provides guidance regarding the location of the parking areas, miscellaneous resort amenities.

• Distributes all member, owner, and guest deliveries (such as flowers and packages) upon arrival to the resort; logs all items for delivery/delivered in the Bell Person's log book.

• Monitors all parking and surrounding areas. Tags all cars in no parking zone or employee parking in non-designated areas. Maintain all equipment, such as bell carts and club cart.

• Assists all members, owners, and guests to and from suites with club cart when necessary (disabled guests in need of assistance, grocery delivery, transportation to buildings from parking areas when raining, etc.).

• Maintains lobby and porte-cochere areas to look presentable at all times and to ensure safety of all members, owners, and guests.

• Assists with the pick-up and delivery of large items to and from various departments on site.

• Assist in all other related duties as assigned.

Qualifications

What are we looking for...

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• High School diploma or equivalent

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous customer service experience in a hotel/hospitality environment

• Proficient in the English language to communicate both verbally and in writing with guests, owners and co-workers

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.