Bell Attendant

Radisson Hotel Group Minneapolis , MN 55415

Posted 3 months ago

Stylish and sophisticated, the Radisson Blu Minneapolis is home of the original flagship Radisson Hotel built in 1909. Upper-upscale hospitality. Stunning world class design and service.

This critical guest contact position is the guest's first and last impression of the hotel. Responsibilities will include, but not limited to:

  • Greet and escort guests upon arrival and during check-out process

  • Valet park the guest vehicle, if the guest requests this service.

  • Welcome guest and assist with baggage to the front desk

  • Escort guests to their room; place baggage in the room

  • Inspect guest room for order and adequate supplies and describes amenities to guest

  • Leave guest with room key and welcome card

  • Assist guests with their luggage throughout their stay

  • Store luggage and issue claim checks as requested

  • Assist guests throughout their stay

  • Keep current on hotel accommodations, services and area attractions

  • Promote the hotel and area services and attractions

  • Respond to customer inquiries for information

  • Assist guests getting in and out of vehicles

  • Arrange for local ground transportation

  • Deliver mail or packages, faxes, flowers, etc. to guest rooms

Creates 100% guest satisfaction by providing Yes I Can Blu! genuine hospitality and by exceeding guest expectations

  • Gives personal attention, takes personal responsibility and uses teamwork when providing guest service

  • Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems

  • Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee

  • Performs other duties as required to provide Yes I Can Blu! genuine hospitality

Requirements:

  • Previous customer service experience required; hotel experience desired.

  • Must have a valid driver's license and no violations on driving record.

  • Ability to drive manual transmission when needed

  • Ability to stand for the entire shift - 8 hours/day; ability to lift up to 75 lbs.

  • Flexible availability - able to work AM or PM shifts, weekends and holidays.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Room Attendant

Sage Hospitality Resources, LLP

Posted 1 week ago

VIEW JOBS 9/13/2019 12:00:00 AM 2019-12-12T00:00 15027BR Req #: 15027BR Why Us: AC Hotel Minneapolis has an exciting opportunity for Room Attendant to join the amazing team at the AC Hotel Minneapolis. AC Hotels encompass Spanish roots, European soul and a global mindset. A timelessly modern hotel at an unusually smart value lifestyle brand. The AC Hotel by Marriott Minneapolis is located in downtown Minneapolis at the intersection of 4th and Hennepin across 4th Street from the Minneapolis Public Library. This 9-story, 245-key hotel will contain the AC lounge and bar, AC library, media salons, meeting space, boardroom and fitness center and will connect to the City skyway system. Job Title: Room Attendant Location Name: AC Minneapolis City: Minneapolis EEO Statement: We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Posting Overview: Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Requirements: Competencies Dealing with Ambiguity Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Compassion Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others. Composure Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Knowledge/Skills Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment. Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs. Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing. Abilities Must have upper body strength to lift up to 50lbs. continually throughout a shift. Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout a shift. Must be able to work with arms raised above head throughout a shift. Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day. Education/Formal Training No formal education or training Experience None Material/Equipment Used Basic commercial cleaning equipment such as vacuums, floor buffers and carpet cleaning equipment. Cleaning cart. Ladder/stepping stool. Commercial washers, dryers and pressers. Exposure to hazardous chemicals on a continual basis. Environment Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift. Area of Interest: Housekeeping & Laundry Position Type: Full Time - Regular State: MN Address 1: 401 Hennepin Ave Sage Hospitality Resources, LLP Minneapolis MN

Bell Attendant

Radisson Hotel Group