Bell Attendant

Radisson Hotel Group Minneapolis , MN 55415

Posted 3 months ago

Stylish and sophisticated, the Radisson Blu Minneapolis is home of the original flagship Radisson Hotel built in 1909. Upper-upscale hospitality. Stunning world class design and service.

This critical guest contact position is the guest's first and last impression of the hotel. Responsibilities will include, but not limited to:

  • Greet and escort guests upon arrival and during check-out process

  • Valet park the guest vehicle, if the guest requests this service.

  • Welcome guest and assist with baggage to the front desk

  • Escort guests to their room; place baggage in the room

  • Inspect guest room for order and adequate supplies and describes amenities to guest

  • Leave guest with room key and welcome card

  • Assist guests with their luggage throughout their stay

  • Store luggage and issue claim checks as requested

  • Assist guests throughout their stay

  • Keep current on hotel accommodations, services and area attractions

  • Promote the hotel and area services and attractions

  • Respond to customer inquiries for information

  • Assist guests getting in and out of vehicles

  • Arrange for local ground transportation

  • Deliver mail or packages, faxes, flowers, etc. to guest rooms

Creates 100% guest satisfaction by providing Yes I Can Blu! genuine hospitality and by exceeding guest expectations

  • Gives personal attention, takes personal responsibility and uses teamwork when providing guest service

  • Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems

  • Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee

  • Performs other duties as required to provide Yes I Can Blu! genuine hospitality


  • Previous customer service experience required; hotel experience desired.

  • Must have a valid driver's license and no violations on driving record.

  • Ability to drive manual transmission when needed

  • Ability to stand for the entire shift - 8 hours/day; ability to lift up to 75 lbs.

  • Flexible availability - able to work AM or PM shifts, weekends and holidays.

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Bell Attendant

Radisson Hotel Group