Bell Attendant

Mohegan Sun Uncasville , CT 06382

Posted 2 weeks ago

Position Summary:

This position is responsible for assisting guests with their luggage, greeting and welcoming them to the hotel and pleasantly escorting them to and from their room.

Primary Duties and Responsibilities:includes but not limited to:

Escorts guests and their luggage to and from their hotel rooms, as well as to and from their vehicles in the Hotel Porte
Assists guests with the loading and unloading of luggage to and from their vehicles
Stores and retrieves guests' luggage and personal belongings at the Bell Desk
Informs guests of hotel services offered and effectively communicates room features
Maintains full knowledge of Mohegan Sun property and events in addition to local area attractions and replays this information to our guests during the check-in/rooming process
Assists with the preparation, arrival and departure of all corporate, convention and bus groups
Delivers luggage and pulls bags for entertainment, bus and convention groups
Assists guests with dinner and spa reservations, transportation needs and provides professional shoe shines

Secondary Duties and Responsibilities:

Answers the Bell Desk phone according to department policies and procedures
Assists with the coordination of special guests requests with VIP Services
Assists in other areas of Hotel Operations including, Aquai reception, Front Office, Concierge and Pool, as needed

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Valet Attendant

Mohegan Sun

Posted 5 days ago

VIEW JOBS 10/23/2021 12:00:00 AM 2022-01-21T00:00 Position Summary: This position is responsible for greeting and warmly welcoming all guests by opening their vehicle, issuing valet tickets, parking, and retrieving guest vehicles in a safe and responsible manner. Primary Duties and Responsibilities: includes but not limited to: • Greets guests upon arrival and provides valet service • Assists guests with unloading their vehicle upon arrival and coordinates bell services when requested • Parks and retrieves guest vehicles in assigned areas in a safe and responsible manner • Processes and issues Valet Tickets to all guests at arrival as well as enters all required parking information into the CVPS system • Valet Attendants are required to assist with shuttling other Team Members to and from the parking area • Delivers guest vehicles upon departure to guests and assists with any baggage into their vehicle • Surveys guest vehicles and indicates any damage on the parking ticket Secondary Duties and Responsibilities: • Monitors and controls vehicle traffic in the valet ports • Remains visible and attentive to the needs of guests • Coordinates with valet attendants team to ensure seamless procedures throughout the ports • Assists guests with directions and property information, as needed Mohegan Sun Uncasville CT

Bell Attendant

Mohegan Sun