Behavioral Heath Quality Manager
This position is responsible for the overall direction of quality and training regarding the CENTER's client programs including grant research and writing, and quality improvement initiatives. This position will also manage and clinically supervise assigned programs, services, and staff of the Agency.
Service Quality Indicators
Will lead conformance with standards set by local, state, and federal agencies (DMH rule 132, DASA rule 2060, Federal Probation guidelines, DEA, CARF, IAC, and Joint Commission standards)
Prepare, interpret and present reports regarding program operation, evaluation of service and utilization of resources.
Perform concurrent and retrospective review of medical records
Assure program and staff compliance with Agency policies and procedures.
Provide initial and ongoing assessment of program needs and resources through quality improvement activities.
Helps interpret statistical data and oversees development and monitoring of processes
Lead strategically prioritized grant writing efforts and new funding proposals
Oversees various QA Committee meetings to include approving meeting packets and distribution of minutes
Assists in approval of forms development
Provide assistance in Information Technology activities.
Oversees and approves statistical and clinical data through trend analysis
Will provide clinical supervision for programs and services to individuals in treatment.
Maintains knowledge of current trends in the field of behavioral healthcare and quality improvement
Provide initial and ongoing supervision in response to the assessment and evaluation process.
Assist in the development and implementation of a training program to meet the needs of staff.
Provide consistent direct and indirect supervision to all staff within assigned departments
Identify items that are minimally required to perform the essential functions of this position.
Minimum of a Bachelor's degree a related field and two years experience in quality management required.
Supervisory experience and experience in behavioral health preferred; extensive experience researching, writing, and acquiring grants; or any equivalent combination of training and experience that provides the following knowledge, abilities, and skills.
Valid driver's license when driving any vehicle for work-related reasons.
Prevention Specialist Certification through the State of Iowa or Illinois within the first two years of employment.
Must have thorough knowledge of human behavior and performance for the assessment and treatment of behavioral health disorders. Specific knowledge necessary for working with special populations (i.e. adolescent developmental issues).
Must have thorough knowledge of the federal drug and alcohol confidentiality law (42 C.F.R. Part 2) and the Health Insurance Portability and Accountability Act.
Must have considerable knowledge of the signs and symptoms of behavioral health disorders including pharmacological factors.
Must have considerable knowledge of the current American Society of Addiction Medicine patient placement criteria and the Diagnostic and Statistical Manual as it relates to substance-related disorders or able to acquire the knowledge.
Must have knowledge of different approaches to counseling and accepted clinical practices.
Must have considerable knowledge of substance use disorder prevention services.
Must have knowledge of the Code of Ethics for substance abuse counselors.
Ability to perform the core functions accepted for Prevention Specialists.
Must have the ability to effectively supervise and direct other staff members.
Must have the ability to work with a diverse population.
Must have the ability to communicate effectively, orally and in writing.
Have the ability to establish and maintain effective working relationships with other employees, clients, outside professionals and the general public.
Must have skills in the operations of computer word processing applications.
Use of usual and customary equipment used to perform essential functions of the position.