The Behavioral Health Care Manager will be conducting interviews with patients and families to gather information, identify adherence risk, and collect relevant health information from patient. Other duties include but are not limited to establishing ongoing coaching relationship with assigned patients throughout duration of participation, educating and coaching patients, as well as linking patients to supports & resources related to medication assistance, self-management, condition management and psychosocial supports. The Behavioral Health Care Manager serves as the mandated Child Protective Services (CPS) and Adult/Elder Abuse reporter.
Experience and Skills:
Education and Skills
Bilingual (English/Spanish) required.
Demonstrated skill in providing psychotherapy and familiarity with medical service environments or provision of health psychology services such as weight or stress management. Knowledge of mental health diagnosing. Ability to work well in an interdisciplinary team with medical care.
Ability to work with adults, children and families. Ability to work with Substance abuse populations. Good written and oral communications skills.
Legible handwriting and minimal computer literacy, but familiarity with one or more word processing, spreadsheet or electronic medical records systems and ability to do some charting simultaneously while in session. Excellent customer service skills. At least 2 years of experience in a private or governmental agency providing direct behavioral health case management related services to patients, which should include identifying patient social service needs, using community resources, and patient advocacy
Education: Possession of a Bachelor's degree, preferably with a major in Social Work, Psychology, Sociology or related behavioral science. Knowledge of providing culturally competent services to a variety of diverse patients
About Neighborhood Healthcare
Founded in 1969 and incorporated in 1971, Neighborhood Healthcare is an award-winning organization that is known for excelling at its mission. The mission has remained the same over the years: to provide quality health care and promote wellness to everyone in our communities, focusing on those most in need regardless of the ability to pay.
As a private, non-profit 501(C) (3) community health organization, we serve as a safety net for the community by providing 271,00 medical, dental and behavioral health visits to 67,000 people annually. Neighborhood Healthcare began as an all-volunteer neighborhood clinic in Escondido and now has 17 health centers located throughout San Diego and Riverside counties.
Neighborhood Healthcare has consistently provided high quality care when compared to national standards. Services include medical care for all ages, prenatal care, family planning, dental and behavioral health services, health education, chiropractic care, acupuncture, podiatry and pharmacy and lab services.
Neighborhood Healthcare is an Equal Opportunity Employer. We encourage applications from all individuals regardless of race, religion, color, sex, pregnancy, national origin, sexual orientation, ancestry, age, marital status, physical or mental disability or any other protected class, political affiliation or belief.