Position Purpose: Conduct screening and risk assessment interventions per program guidelines. Provide outreach and preventative care to members seeking services in the least restrictive environment.
Identify special needs members through the completion of health screens and other resources.
Educate providers, members and their families on behavioral health issues including symptoms, relapse prevention, stress reduction, lab work, and healthy lifestyle choices.
Coordinate behavioral health treatment with PCP's and behavioral health providers.
Participate in the development and modification of care plans in conjunction with member, member's family and managing physician to include, monitoring for treatment compliance and assisting with problem solving in breaking down barriers to treatment to include referrals to community resources.
Coordinate urgent care evaluations when necessary.
Assist members with locating providers and scheduling appointments as necessary.
Assist with development of plan specific literature and education materials in conjunction with medical director and corporate oversight.
Education/Experience: Bachelor's degree in Social Work or equivalent experience. 2 years of experience in managed care and/or behavioral healthcare setting. Practical knowledge of Medicaid and Health Plan administration.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.