Behavior And Training Manager

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The Broward County Board of County Commissioners is seeking qualified candidates for Program/Project Coordinator (Behavior and Training Manager) to support the Animal Care Division.

Benefits of Broward County Employment

High Deductible Health Plan - bi-weekly premiums:

Single $10.39 / Family $76.94

Includes a County Funded Health Savings Account of up to $2400 Annually

Consumer Driven Health Plan - bi-weekly premiums:

Single $78.64 / Family $273.13

Florida Retirement System (FRS) - Pension or Investment Plan

457 Deferred Compensation employee match

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year

Up to 40 hours of Job Basis Leave for eligible positions

Tuition Reimbursement (Up to 2K annually)

Paid Parental Leave

General Description

The key responsibilities of this position are to continue to develop the adoption and embedment of a comprehensive animal behavior program. These concepts will include: establishing a common language behind behavioral concepts, properly recording behavior information within Chameleon and leading other staff to do such, and providing behavioral guidance post-adoption and pre-surrender to guardians (directly, via training of staff, or by creating informational collateral), guiding the interviewing of people bringing animals to the shelter to collect behavior information, building community behavior and training programs, and directing staff in daily handling, interaction, and enrichment methodologies to support behavioral health.

Minimum Education and Experience Requirements

Requires a Bachelor's degree from an accredited college or university with major coursework in business, public administration or closely related field.

(One year of relevant experience may be substituted for each year of required education.)

Requires two (2) years experience in a staff or administrative capacity managing special projects, programs or business operations appropriate to the area of assignment or closely related experience.

Special Certifications and Licenses Required

Must possess and maintain a valid Florida Class E driver's license based on area of assignment.

Applicants must have a professional training/behavior certification from one of the following certifying bodies and adhere to the American Veterinary Society of Animal Behavior's position statement on Humane Dog Training.

          -KPA-CTC (Karen Pryor Academy)

          -CTC (The Academy for Dog Trainers)

          -AVBT (The Academy of Veterinary Behavior Technicians)

          -ACVB (The American College of Veterinary Behaviorists)

          -ACAAB, CAAB (Animal Behavior Society)

          -CPDT-KA, CPDT-KSA, or CBCC-KA (Certification Council for Professional Dog Trainers)

          -CDBC, CCBC (International Association of Animal Behavior Consultants)

          -PCT-A, PCBC-A (Pet Professional Guild)

Preferences

One year of experience working with Chameleon.

Three years of experience working as a certified behaviorist.

Three years of experience working as a manager.

Additional Information:

The Animal Care Specialist position is a safety-sensitive position. Candidates selected for employment will be subject to pre-employment verifications to include but not limited to; post-offer physical examination/drug test and clearance of the Department of Children and Families Affidavit of Good Moral Character.

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

The Behavior and Training Manager will be an integral partner to our dedicated team through the delivery of elevated ongoing learning, developing effective, efficient interventions and establishing new best practices to advance the welfare of animals.  The Behavior and Training Manager will be responsible for managing shelter animals' behavioral health, including assigning and conducting behavioral treatments and coordinating and conducting behavior evaluations and outcome pathway planning.

In addition to continuing to develop a behavior program for shelter pets and the community, this position oversees all animal care staff in the kennels. This requires working with kennel supervisors to ensure proper daily care and handling of animals, proper communication and interactions across sections, and quality customer service to those visiting the shelter.

To succeed in this role, the Behavior and Training Manager must have a comprehensive understanding of shelter animal behavior and animal learning principles, superior animal handling skills, and excellent interpersonal skills, including experience successfully coaching and mentoring people.

• Responsibilities include, but are not limited to:

• Assigning training and behavior modification protocols to animals as appropriate; monitoring the implementation and effectiveness of treatment interventions.

• Establishing a common language behind behavioral concepts.

• Conducting daily behavior rounds of all animals in the shelter ensuring timely delivery of care and open communication.

• Inputting new animals in the Chameleon behavior database, editing and updating behavior report summaries and revising behavior grades as needed.

• Facilitating on-site introductions to receiving, placement partners and foster parents.

• Training and supervising a team, holding regular meetings to share ideas and provide feedback and guidance.

• Espousing positive, people-centric management approaches that are aligned with team and organizational core values.

Performs related work as assigned.

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Involves routine and frequent exposure to traffic; moving machinery.

Competencies

• Decision Quality

Makes good and timely decisions that keep the organization moving forward. Consistently demonstrates strong judgment; may be sought out by others for expertise and guidance. Takes smart, independent action in urgent and non-routine situations, knows when to escalate for others' involvement.

• Plans and Aligns

Plans and prioritizes work to meet commitments aligned with organizational goals. Stays focused on plans and improvises in response to changes, including risks and contingencies. Aligns own team's work with other workgroups'. Looks ahead to determine and obtain needed resources to complete plans.

• Optimizes Work Processes

Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Pays close attention to a variety of metrics and benchmarks; determines both major and subtle ways to optimize processes. Swiftly resolves process breakdowns; takes steps to ensure that problems do not recur.

• Communicates Effectively

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding.

• Situational Adaptability

Adapts approach and demeanor in real time to match the shifting demands of different situations. Sees even subtle cues to adapt; deploys a wide range of behaviors to stay effective. Exemplifies flexibility and resourcefulness; responds deftly to a variety of challenges and situations.

County Core Values

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.

• Customer focus: Building strong customer relationships and delivering customer-centric solutions.

• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.

• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.

Emergency Management Responsibilities

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.