Beer and Wine Clerks are first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She is responsible for backroom organization, department cleanliness, maintaining a well-stocked department, and product knowledge.
When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
Works hand in hand with the Wine Steward
Maximize product sales by telling guests about products and suggestions for use.
Actively suggestive sell products through education and recommendations. Build guest loyalty and trust
Stocking and arranging wine on shelves and setting up displays
Follow stock rotation guidelines to assure distressed and close dated product is removed from the sales floor at the appropriate time to maximize product freshness and quality for our guests
Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the same
Maintain a clean and orderly work area including sales floor and backroom areas that are free from debris and clutter with clean floors, cases, shelves, glass, clean and organized coolers and/or storage areas
Follow daily duties and ensures cleanliness and organization
Greet and speak politely with every guest on premises
Other duties as assigned by management
Must be 18 years of age or older
Demonstrated product knowledge of wines, spirits, and beer
Knowledge in food and wine pairing
Ability to perform all physical aspects of stocking, including but not limited to bending, lifting, squatting, climbing and walking
Ability to lift items weighing up to 60 lbs. on a regular basis
Ability to function as a team member and get along with others
This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.
Ultimate Service Superior Performance Positive Impact
United Family Of Stores