Beautycounter is a disruptive beauty brand that creates and sells safer, high-performing skin care and color cosmetic products. Our mission is to get safer products into the hands of everyone. We work toward this mission by creating best-in-class products with ingredients that have passed our rigorous ingredient selection process. We also work on market and policy initiatives to raise the bar of safety for the entire cosmetics industry. We pride ourselves on our commitment to transparency.
We are looking for a key holder to support the daily business of our first location in New York City. The ideal candidate will maintain an incredible environment in which customers have a fun and memorable experience, employees are motivated to do their best and the business thrives.
To be successful in this role you will:
Support and encourage team to provide exceptional customer service
Create and maintain lasting customer connections through clientele services
Seamlessly support our omnichannel business instore
Consistently meet sales and profitability targets
Educate customers on Beautycounters mission and advocacy work?
Maintain outstanding visual merchandising standards at all times
What you will bring to this role:
Passion for the customer and employee experience
Knowledge of the clean beauty market and industry trends.
Driven to identify business opportunities and implement solution.
Excellent communication, organizational, and problem-solving skills.
Ability to multi-task effectively in a fast-paced environment.
Effective cross-functional communication and collaboration.
Commitment and passion for Beautycounter's mission.
Qualifications & Experience:
3+ years of experience in a customer centric retail environment
Beauty industry experience preferred
Strong selling and communication skills
Availability and flexibility to work days, nights, weekends and holidays as needed to support the business