Beauty Counter Manager

Stage Stores, Inc. Mount Vernon , OH 43050

Posted 1 week ago

Position Objective:

To provide an environment that encourages and maximizes sales for a Cosmetic Treatment Brand (Lauder, Clinique, Lancome or Arden/Fashion Fair).

To promote good working relationships among Beauty Advisors, the cosmetic department and Store management.

Key Responsibilities

% OF TIME:

(total should equal 100%)

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Achieve Monthly/Quarterly sales goals by engaging clients, applying products and providing consultation.

Use tools provided to monitor and track sales performance.

Determine/allocate sales goals to each BA.
60%

Coordination of Special Events and Special offers for respective Brand:

Maintain and expand client lists through the use of the Client Smart System.

Achieve all pre-sell goals and Gift Goals where applicable.

Ensure proper visuals
15%

Supervision of Beauty Advisors and Counter Activities to include:

Coach and develop staff

Maintain standards for Beauty Advisor image

Maintain standards for counter cleanliness

Provide product information and advice on selling techniques

Execute visual directives

Encourage cooperative teamwork

Review and communicate with Store Manager any changes needed to schedules

Communications with Store Manager and Account Executive
15%

Maintenance or Stock:

Keep all merchandise stocked, neat and clean and protected.

Process all DIF's weekly.

Process any recalls

Keep list of out-of-stock and customer requests and submit information to The Lauder Co.

Ensure proper maintenance and inventory of all counter fixtures and tester units. Properly store and maintain control over all collateral, testers and sampling.
5%

Assist in recruiting, hiring and retaining Beauty Advisors. Coach and develop staff.
5%


of Direct Reports:


Varies by store


of Indirect Reports:


N/A

Requirements

Training, Skills, Knowledge and/or Experience:

Sales and Management experience helpful but not necessary

Physical Requirements / Working Conditions:

Attend vendor training seminars and regional Counter Manager meetings. Training locations may vary and will involve travel.

Must be comfortable in engaging clients, applying products to the client while providing consultation.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Store Manager

Stage Stores, Inc.

Posted 1 week ago

VIEW JOBS 3/15/2019 12:00:00 AM 2019-06-13T00:00 REPORTS TO: District Manager OBJECTIVE: To manage total store to maximize sales, service, presentation and profitability and to minimize inventory shortage. RESPONSIBILITIES: SALES: * Manage total store to maximize sales and profits. * Drive store's Credit Applications, Magazine Subscriptions and "40 & Fabulous" programs to achieve goals. * Know sales goal, actual sales and trends to achieve plan. * Ensure promotions are set and markdowns are taken in a timely, thorough, and accurate manner. * Ensure proper execution and maximize productivity of key programs such as Tuxedo, Gift Card, and other ancillary sales. SERVICE/PEOPLE: * Ensure highest level of customer service is provided to all customers at all times and customer expectations are exceeded. * Implement and adhere to company's customer service standards, and insist every customer is acknowledged, thanked, and invited to return. * Adhere to the guidelines of No Complaints Program to create a pleasant shopping experience for every customer. * Maintain a high level of personal motivation and integrity, setting an example for others. * Ensure courteous and professional handling of returns. * Actively and effectively recruit, interview and hire quality, motivated and service-minded candidates for all positions. * Provide training on a continuous basis using company training programs to ensure understanding and compliance of all associates. * Communicate relevant information regarding job responsibilities, goals and company objectives to associates. * Delegate and assign associate duties fairly and follow-up on assignments. * Evaluate and provide feedback to assistant managers, supervisors, sales associates, beauty advisors and sales support associates. * Ensure consistency, fairness and proper documentation to improve associates' performance. * Submit management work schedule to district manager on time and personally adhere to schedule as well as adhering to the weekly base schedule hours. PRESENTATION: * Maintain high level of merchandise presentation to company published standards and best practices. * Ensure daily adherence to standards across all families of business (floor plans, adjacencies, density of merchandise flow, etc.). * React to all current direction and update merchandise presentation accordingly. * Utilize visual tools to create exciting walls and windows per Quarterly Visual Merchandising instructions floor plans. OPERATIONS: * Maintain and uphold standard of "Cleanest Store in Town" throughout the store including sales floor, bathrooms, fitting rooms, offices, wrap stations, associate break room, stockrooms, receiving and storage areas. * Direct and execute all store operations, policies and procedures, key initiatives and best practices. * Manage weekly/monthly payroll and non-payroll (electricity, supplies, etc.) expenses in line with budget and sales rate. * Work with District Manager to develop and execute plans for store to improve profitability, greater productivity and efficiency. ASSET PROTECTION * Protect store assets and hold shrink below Company Shrink Goal by ensuring all security policies and procedures are followed. * Monitor fitting rooms and high risk areas of store. * Comply with Store Operational Control Audit, Price Audit, Return Management and Shrink Reduction initiatives. * Ensure compliance with procedures for receiving, shipping, sorting, and processing freight. * Ensure proper store opening and closing procedures are followed and that store is secure at time of closing. * Ensure damages are completed according to procedure and shipping deadlines. * Ensure retention of records and files as directed by procedures. This list is a general summary of the duties and responsibilities for this position. However, there may be additional responsibilities as directed by the company or the immediate supervisor to meet the needs of the business. Requirements Associate's Degree or Certification in related field. Significant Retail Management experience Leadership Attributes * Values-based Leadership * Business Leadership and Strategic Perspective * Thought Leadership * Talent Leadership * Deliver Extraordinary Results * Change Transformation Work Schedules include a variety of day, evening and weekend hours This job description is not all inclusive. Stage Stores, Inc. reserves the right to amend this job description at any time. Stage Stores, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Stage Stores, Inc. Mount Vernon OH

Beauty Counter Manager

Stage Stores, Inc.