Description: Gain knowledge from store tools to know your store sales goals, top and bottom departments, inventory levels, top shortage categories, guest traffic and peak times.
Stay current on brands and trends. Inspire guests through personal recommendations and product sampling. Create an inviting shopping environment by ensuring product is organized, in-stock, signed correctly and available for guests to shop.
Encourage guests to explore Beauty with confidence by making sure the area is clean and testers are functioning.
Support changes to product assortment and keep Beauty inspiring to guests all year round by remerchandising new product and maintaining a brand space following new sets. Greet the guest and introduce yourself as the consultant in the department while balancing current task. Help guests find the right products that fit their skin care regimen or make-up routine.
Ask open-ended questions to understand the guest needs and wants and share product features and benefits with the guest. Use the Beauty Cards and Face Templates to inspire guests to return for the beauty items they sampled.