Beauty Advisor Seasonal

Ulta Salon, Cosmetics & Fragrance, Inc. North Myrtle Beach , SC 29582

Posted 2 weeks ago

Applications submitted for this position will be considered for a permanent part time role after January 27, 2019.

Ulta Beauty takes great pride in continually searching for passionate beauty lovers, with unique qualities and skills, to join our team. We invite you to submit your application as we may have positions open now or in the near future, depending on current business needs.

GENERAL SUMMARY & SCOPE

The Beauty Advisor is under direct supervision of store management. This individual is responsible for providing an exceptional experience for all ULTA guests by engaging each guest to determine their individual needs, keeping fixtures stocked with merchandise, maintaining overall store cleanliness and completing tasks as assigned.

PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Makes eye contact, smiles, and promptly acknowledges and greets each guest entering the store, or guests within close proximity while moving throughout the store.

  • Offers friendly, knowledgeable and courteous service. Understands that guest service is the top priority and ceases performing tasks when guests are present and in need of assistance.

  • Determines each guest's needs and answers questions concerning products and services. If necessary, partners with management to ensure the guest's needs are met.

  • While serving guests, recommends additional and complementary products and/or services based on information provided by the guest or items already selected for purchase.

  • Informs guests of current promotions, events and services within the store.

  • Is able to serve multiple guests at one time while maintaining composure during busy or peak selling times.

  • Contributes to the store's overall sales, conversion goals, and meets or exceeds individual goals.

  • Helps to eliminate and/or reduce potential theft of product by providing exceptional guest service and maintaining awareness while on the sales floor.

  • Courteously handles sales, refunds and exchanges. Ensures that the correct price, tax and/or discount are applied correctly to each sale.

  • Ensures all resets and planograms are executed as directed.

  • Sets up advertising displays or arranges merchandise to highlight sales and promotional events.

  • In between serving guests, ensures the store is replenished throughout the day and merchandises all products to company standards on shelves and tables.

  • Participates in physical inventory preparation, execution and follow-up.

  • Executes receipt of shipment truck within company guidelines.

  • Executes other operational tasks as directed by management.

  • Responsible for overall store cleanliness including restrooms, cashwrap, backroom and sales floor.

  • Takes the initiative to stay informed regarding new or existing products is knowledgeable about their ingredients and benefits to better serve guests.

Requirements

JOB SPECIFICATIONS

  • High school diploma, 1 year relevant work experience or equivalent combination of education and relevant work experience.

  • 1 year. retail experience preferred.

  • Demonstrates a passion for guest service and a competency for selling.

  • Ability to troubleshoot.

  • Ability to work independently and as part of a team.

  • Ability to build and maintain strong customer relationships.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Guest Advisor LOD

Petco

Posted 1 week ago

VIEW JOBS 11/7/2018 12:00:00 AM 2019-02-05T00:00 If you're both an animal lover and a people person, a position in one of our stores might be a great fit. We're looking for people with a strong commitment to helping pets and their parents experience their very best lives together. When you join us, you'll be part of a great team, working together to achieve sales goals while doing work you truly love Position Purpose: Provide guests with exceptional customer service by being the subject matter expert on all products, nutrition, services, in-store promotions, local community events and other areas of animal care and wellness. The Guest Advisor may be a 'key holder' and Leader on Duty (LOD) on a limited basis as needed. Essential Job Functions: The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation. * Act as a personal shopper/information center for customers as they enter the store and be 100% focused on customer service. * Provide quick and courteous service to all PETCO customers and their pets by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services to satisfy them. * Be knowledgeable about pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc. * Express passion about animal welfare and maintain integrity in the work area. * Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits. * Politely and professionally respond to inquiries regarding products, services and pricing via the telephone. * Bend, kneel, lift (up to 50 pounds, as necessary) and stand for long periods of time. Supervisory Responsibility: None. Work Environment: The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the store briefly. Because this position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers. Education and Experience: * High school diploma or GED is generally preferred. * Prefer a minimum of 2 years of experience in providing the public information in the animal nutrition, care/wellness/treatment knowledge areas is required. * A minimum of one year in a retail environment is highly preferred. * Possess basic computer skills with the ability to quickly research information from the Internet. * Must be proficient in the use of the PETCO PetNet and have the ability to access product information using the POLARIS system. * Must be certified on all 4 Companion Animal Departments. * Must be Nutrition certified. * Must be PIJAC certified (California only). * Have thorough understanding of all aspects of Pet Services to include: * Knowledge of the grooming salon program certification (PETCO Promise, Pet Stylist Mentor Program, Canine Heritage Breed Test, Pet First Aid.) * Familiarity with the dog training class offerings and the store's dog training schedule. * Familiarity with the store's photography and vaccination schedule. * Previous PETCO experience preferred. Petco North Myrtle Beach SC

Beauty Advisor Seasonal

Ulta Salon, Cosmetics & Fragrance, Inc.