Partners Healthcare System Somerville , MA 02143
Posted 3 days ago
About Us:
As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.
We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.
Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
The Opportunity
The Beaker Application Coordinator reports directly to an Application Manager within Mass General Brigham Digital team;
s/he is part of a team dedicated to configuring, building, testing, and supporting the Epic Beaker application.
Principal Duties and Responsibilities
Provides certified Epic Beaker build expertise and experience for successful product implementation
Provides Epic design expertise to analyze organization's current business practices and translate them into configurations and workflows.
Provides certified Epic Beaker design expertise to analyze organization's current business practices and translate them
into configurations and workflows
Supports departmental/ functional team with application and information system knowledge
Recognizes, communicates, and escalates concerns relevant to critical path and/or timeline in a timely manner.
Develops subject matter expertise and maintains models and documentation of business and system requirements and
configures system accordingly
Analyzes business processes to ensure proper system configuration
Creates and maintain regular status reports
Creates and maintains all required system design and build documents
Attends weekly (at minimum), team meetings to discuss team and project related activities, issues, change,
communications, and updates
Contributes to preparation of testing scripts and materials and performs unit, system, and integrated testing tasks
Post live implementation activities and production support
Participates in on-call rotation
Other duties as required
Qualifications
Bachelor's degree required
Demonstrated ability to work in a fast-paced environment with changing business and technical needs required
Clinical/Technical work experience in a laboratory setting (CLS/MT certification) preferred
Hands-on technical experience working with Epic or Data Innovations or any LIS preferred
Understanding of both Laboratory/LIS workflows and experience applying laboratory process workflow to the design of information systems preferred
Demonstrated communication skills with the ability to effectively lead meetings with diverse attendees required
Strong analytical skills with the ability to quickly learn new content and concepts required
3 years of experience working with EHR systems as either an end-user or analyst preferred
Previous Epic implementation experience preferred
Active Epic Beaker CP Certification preferred (or must obtain Epic Certification)
Skills/Abilities/Competencies
Superior problem-solving skills with a high value in data integrity and analytic accuracy
Ability to conduct detailed analysis as well as distill relevant findings for presentation to a high-level audience
Possess keen attention to detail
Ability to multitask and prioritize multiple project requests simultaneously
Approach to work that balances big picture with an appropriate level of analytical detail to create impactful deliverables
Demonstrated analytic, organizational, and problem-solving skills
Demonstrated process improvement acumen
Strong PC skills / Microsoft applications, including Excel
Team Player
equitable manner
A natural curiosity and energetic, creative, and collaborative approach to working and problem solving
Strong interpersonal and team building skills. Ability to get work done through others, even if there is no direct reporting
relationship
diplomacy
organization
Self-Managing and Self-Aware
High emotional intelligence and a well-managed ego
Is honest, authentic, and straightforward when working with others
Solid team player but also an independent thinker
Ability to handle stressful situations in calm and professional manner
Exercise self-awareness; monitor impact on others; is receptive to and seek out feedback; use self-discipline to adjust to
feedback.
Take-charge ability and excellent judgment in determining and leveraging resources.
High degree of professionalism, discretion, and confidentiality
A balance of patience and perseverance necessary to affect change in a large and complex organization
Commitment to Quality
Accountable for delivering high quality work. Act with a clear sense of ownership
Commitment to high quality service and attention to detail
Strong proactive customer service skills
Supervisory Responsibility
Fiscal Responsibility
No direct budgetary responsibility
Demonstrates fiscal responsibility by effectively using Mass General Brigham resources
Working Conditions
Hybrid work environment. Primarily remote with expected attendance on site based on project work - Testing initiatives, end users support and training, and other Implementation support activities.
Partners Healthcare System