BDC Consultant

ABOUT US:

HGreg is one of the fastest growing automotive groups in North America. Founded in 1993, HGreg operates 31 new and used dealerships throughout the United States and Canada, and plans to continue expansion in the U.S.

SUMMARY:

HGreg is looking for a determined and customer service centric BDC Sales representative that is driven to bring in potential customers. As a BDC representative, you will drive growth by developing and cultivating business relationships with present and future customers. You will manage incoming online and telephone requests, and make appointments for the sales team.

ESSENTIAL DUTIES:

• Answers new customer inquiries by phone, text and email

• Assist customers with sales and vehicles requests

• Schedule sale appointments and conducts follow-ups with "no-shows"

• Input and update all information into CRM

• Follow up with existing customers to generate an appointment

• Maintains communication with customers to ensure satisfaction with service

• Answer all incoming calls in a professional manner and assists them with their requests

DESIRED EXPECTATIONS:

• Proven ability in sales

• Excellent written and oral communication skills

• Quick learner who is highly organized

• Proficient with MS Office

EDUCATION:

• High School Diploma/GED

WHAT WE OFFER:

• Dental insurance

• 401(K)

• Health insurance

• Vision insurance

• Paid Time Off

• Paid Group Term Life Insurance

• Paid Training to promote professional growth

• Employee Assistance Program (EAP)

• Supplemental Personal Accident Insurance

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Sit and/or stand interchangeably throughout the day.

• Sit and/or stand for long periods at a time.

• Use hands, fingers and arms continually, frequently and throughout the day.

• Bend, crouch, crawl, stoop and kneel continually, frequently and throughout the day.

• Operate and drive vehicles or equipment in a safe manner.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.