BDC Administrator

Lithia Motors Knoxville , TN 37919

Posted 2 months ago

Dealership:

L0365 Jim Cogdill Chrysler Dodge Jeep Ram

Jim Cogdill Chrysler Jeep Dodge of Knoxville

If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success!

We are committed to Growing our Company and Growing our People!

We are one of over 180 Lithia Motors dealerships nationwide. Come be a part of the Automotive Industry future with the Lithia Motors family, a Fortune 500 company. We are growing fast! And with growth comes opportunity. With dealerships in 18 states we can offer the right career path for you!

Responsibilities:

The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.

  • Gather accurate customer information to create a database for continual follow-up and retention

  • Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.

  • Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.

  • Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

Qualifications:

  • Ability to present information in a clear and professional manner.

  • Ability to manage one's own time effectively.

  • Ability to type efficiently.

  • Basic & phone computer skills.

We offer best in class industry benefits:

  • Competitive pay

  • Medical, Dental and Vision Plans

  • Paid Holidays & PTO

  • Short and Long-Term Disability

  • Paid Life Insurance

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

  • Lithia Learning Center

  • Vehicle Purchase Discounts

  • Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Test Center Administrator (Knoxville TN) Part Time

Prometric

Posted 3 days ago

VIEW JOBS 1/26/2022 12:00:00 AM 2022-04-26T00:00 JOB TITLE: Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center LOCATION: U.S. JOB OVERVIEW The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world. Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment. COMPANY BACKGROUND Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors. RESPONSIBILITIES * Maintain and apply expert knowledge of test center policies, practices, and procedures * Greet examinees and verify identification * Register and prepare candidate scorecards * If applicable, digitally scan and record candidate fingerprint identification * Continuously monitor candidates as they complete exams * Resolve or report candidate issues with urgency * Secure all computer software in the test center at all times * Reboot computer servers and reset passwords as necessary * Report any occurrences outside company guidelines to corporate management * Ability to be flexible with scheduling based on Prometric capacity requirements * Perform other duties as assigned QUALIFICATION REQUIREMENTS EDUCATION * High School Diploma required, college experience a plus EXPERIENCE * 1-2 years customer service-related experience required SKILLS * Ability to communicate with candidates effectively and with professionalism and authority PHYSICAL JOB REQUIREMENTS * Capable of lifting up to 40 pounds * Ability to remain in a stationary position for extended periods of time while administering exams * Ability to perform periodic walk-throughs Prometric is an equal opportunity employer: disability/veteran Other details * Pay Type Hourly Apply Now * Knoxville, TN, USA Prometric Knoxville TN

BDC Administrator

Lithia Motors