BBW Asst Mgr-Rivergate

L Brands Charlotte , NC 28201

Posted 2 months ago

Description

Accountable to delivering sales plan through effective management/delegation of store and operational tasks and execute tasks as assigned and leadership tasks as delegated by the store manager.

Building High Performing Teams:

  • Attract, hire, develop, inspire and retain top talent

  • Coach, develop and maximize the success of all associates

  • Build schedules to maximize and leverage sales results

  • Set and reinforce clear and aligned selling expectations, performance, results and accountability with all associates

  • Build a team that works well together based on the needs of the store

  • Ensure onboarding and continued training of the associate team

  • Effectively and fairly manage performance as delegated by the store manager

Selling Effectiveness:

  • Lead and model the selling and customer experience standards

  • Lead selling efforts to meet selling goals during scheduled shifts

  • Ensure team communication; reinforcing that associates at every level are focused and accountable to selling

  • Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail

  • Direct workforce management activities

  • Set the direction and goals for the day/shift when associates arrive for work

  • Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs)

  • Ensure associates receive scheduled breaks and meal periods (per state specific guidelines)

Telling The Brand Story:

  • Make good, fact-based shopkeeper decisions that keep the store full and abundant

  • Lead floorset execution and sustain Magazine direction to optimize business and bring the product story to life

  • Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences

  • Lead consistent focus on delivering emotionally engaging customer experiences

  • Ensure implementation of company selling strategies

  • Lead, delegate and execute store standards and maintain a safe, inviting store appearance

Operational Excellence:

  • Direct inventory management activities

  • Manage controllable expenses

  • Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive

  • Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues

  • Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution

  • of operational activities

  • Maintain policies and procedures

  • Incorporate Loss Prevention and safety messages into daily operations

  • Note: The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required depending on the volume and complexity of the store.

Qualifications

  • Proven ability to drive sales results

  • Strong communication and ability to foster a customer focused selling culture

  • Able to provide in the moment coaching to associates

  • Availability for varied weekly shifts including weekend, closing and peak shifts

  • Prior sales management experience

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Massage Therapist Massage Envy Rivergate

Massage Envy

Posted 1 week ago

VIEW JOBS 3/27/2020 12:00:00 AM 2020-06-25T00:00 Overview Looking for a supportive and professional environment? Join our healthcare professionals! Our clinic is the largest provider of therapeutic massage services in Mecklenburg County, but we want to continue to improve - with your help! Enjoy being surrounded by a large group of likeminded professionals, our FREE employee massages, flexible work schedule, health benefits and paid time off. What We'll Accomplish Together Our Purpose is "We help people feel their best!" Our massage therapists do this by * Customizing the massage sessions based on our client's individual needs, * Developing individual treatment plans to improve and maintain our client's health, and * Upholding our core values of optimism, gratitude, excellence, consistency and empathy. Your focus is solely on your clients: We take care of everything else. All supplies are provided to you, including holsters, lotion, linen, etc. What it Takes to Succeed Qualified candidates will * Be North Carolina licensed Massage Therapists. * Have a strong customer service orientation. * Possess the ability to communicate effectively and in a courteous and professional manner on a regular basis with clients and team members. * Maintain client confidentiality. * Have a strict code of professional conduct to ensure your and our clients' safety. * Most of all, enjoy working in a team environment with likeminded professionals! ____________________________________________________________________________________ * Massage Envy Franchising, LLC ("MEF") is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location. Massage Envy Charlotte NC

BBW Asst Mgr-Rivergate

L Brands