Batesville, AR - Field Service Specialist

Syneos Health, Inc Batesville , AR 72503

Posted 2 days ago

Overview

You're driven, resourceful, and above all else - whip smart. You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn't cut it - you've got fire in your belly to learn more, do more and be more. For you, the sweetest success is shared success and you're known for your good nature. You'll fit right in at Syneos Health where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door. Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Created through the merger of two industry leading companies - INC Research and inVentiv Health - we bring together more than 21,000 clinical and commercial minds to create better, smarter, faster ways to get biopharmaceutical therapies to patients. Teaming with some of the most talented professionals in the industry, you'll gain exposure and work in a dynamic environment where you'll be supported with comprehensive resources including emerging technologies, data, science and knowledge sharing. Grow your career with a global company committed to shortening the distance from lab to life. Syneos Health has launched more than 120 sales teams in the last 5 years across all major Therapeutic Areas - more than the top 25 pharma companies combined. We offer you more than just one job. The diversification and breadth of Syneos Health creates a multitude of career paths and employment opportunities. Our client roster consists of more than 550 organizations including all 50 of the largest global biopharmaceutical companies.

Responsibilities

This opportunity is with our Selling Solutions Commercial Division, which partners with top tier pharmaceutical, medical device and biotechnology companies to provide better, smarter, faster solutions for the industry. Take part in leading the transformation of healthcare by joining the largest provider of outsourced commercial solutions to the healthcare industry. The primary responsibility for this position is to manage the Hatchery Inovo Process for the client. This will be accomplished through execution of our Best in Class Customer Service Programs. More specifically, you will:

  • Manage the Hatchery Inovo Process on behalf of the client in an assigned territory of 3-5 hatcheries

  • Indirectly guide 25+ customer employees on the Inovoject Process Operation and Safety

  • Support 3-5 customers or $600K in annual revenue. You will be a major player in confirming the next long-term contract with our customer

  • Administer the Preventive Maintenance Program for 10-15 commercially placed devices

  • Manage the Clients Operator Training Program for 25+ people (customer employees)

  • Facilitate the vaccine and sanitation preparation program for all devices

  • Assist with the execution of the Clients Process Evaluation Program

  • Lead all communication with hatchery management

  • Collect and report all important information within the client's CRM System Complete all relevant reporting forms and procedures including scheduling visits, customer site contacts, parts usage priorities, site cart management, certification program, vehicle and equipment maintenance within assigned time period

Requirements

Along with demonstrated initiative, uncompromised integrity and a results-oriented mindset, the ideal candidate has:

  • A Bachelor's Degree in poultry science or related field. Experience may be considered in lieu of educational requirement

  • 2 - 5 years of related experience preferred

  • Strong mechanical aptitude

  • Proficient organizational skills

  • Effective communication skills are necessary to interact directly with multiple levels of customer management

  • Bilingual (English/Spanish) preferred

  • Ability to lift more than 25 pounds

  • Availability for unsocial work hours

  • Availability for on-call shifts

  • Willingness to work in a hatchery where exposure to a potentially hazardous environment is possible and the heat and humidity is above average.

  • Ability to travel 60 - 80% of the time and possess a valid driver's license to drive to assigned accounts, unless otherwise specified

  • The drive for self-development, the ability to collaborate, and an action-oriented work ethic

Full Syneos Health benefits which include:

  • Competitive compensation, bonuses, and fleet vehicle

  • Generous paid time off and company paid holidays

  • Comprehensive medical, dental, and vision package

  • Matching 401K

  • Dedicated training and support

  • Tuition reimbursement

  • Referral bonuses and other personalized quality of life conveniences

Make your work matter everywhere. Be a driving force in a rapidly evolving healthcare industry. Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Vets/Disabled)

Position Type/Category

Sales-Field

Travel

More than 50%

Minimum Education Level

Bachelor's Degree

Employment/Job Type

Full Time

Employment Type

Syneos Health position


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Batesville, AR - Field Service Specialist

Syneos Health, Inc