Base Service Technician

Autonation, Inc. Hayward , CA 94542

Posted 2 months ago

AutoNation Toyota Hayward

Position Overview

The Base technician possess a general mechanical knowledge of all basic systems of a vehicle and the ability to follow direction of supervisors and/or service publications to perform work satisfactorily.

Who Would I Interact With?

This position interacts daily with Customers, Service Advisors, Service Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.

What are the day-to-day responsibilities?

  • Stay current in the latest diagnostic methods and service techniques for the vehicles sold and serviced by the dealership

  • Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards

  • Follow factory and dealership repair procedures when performing warranty work

  • Participate in service technician training programs

  • Become familiar with latest bulletins, service manuals and other service publications

  • Participate in all in-dealership service training activities

  • Attend manufacture sponsored service trainings

  • Record cause of failure and a description of work done accurately and clearly on all repair orders

  • Communicate regularly with service manager, service technician team leader and/or service consultant to confirm repair order information and diagnostic information

  • Request parts from the parts department as necessary

  • Communicate regularly with the service manager, service technician team leader and/or service consultant to confirm diagnosis, status of repair, road test results and completion of work

  • Follow company safety procedures to avoid exposure to fumes, dirt and harsh chemicals

What are the requirements for this job?

  • High School diploma or equivalent

  • Ability to read and comprehend written instructions and information

  • General mechanical skills

  • Must have a valid driver's license

  • Ability to drive manual transmission vehicles

  • Manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely

  • Demonstrated customer service skills

  • Knowledge of all aspects of automotive repair and maintenance

  • Graduate of mechanical vocational trade school or equivalent experience

  • Ability to operate an automobile

  • Must have technical aptitude displayed by ASE certification or successful completion of pre-employment test Technical or trade school degree preferred

AutoNation is an equal opportunity employer and a drug-free workplace.

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Base Service Technician

Autonation, Inc.