Base Building Customer Service Specialist

Base Building Customer Service Specialist

• Full Time

Location: Seattle, WA

Rate: $27.24/HR

At Securitas, we are leading the transformation of the security industry globally. We have business operations in 45 markets and capabilities from guarding to tech-enabled security. We provide specialized guarding services and world class tech-enabled security to our prestigious clients. Our protective services, developed together with our clients, are designed to incorporate a high degree of technology content.

The ideal candidate will be able to provide extraordinary customer service to our clients and their guests. Our elite team always creates a safe and secure environment by deterring, observing, and reporting. Help make the world a safer place, by providing innovative, high-quality, sustainable security, and peace of mind to our clients and their customers.

Click The Link Below To Apply Online & Immediately Self-Schedule Your Interview Today!!

https://ekaw.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX=

What We Offer:

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options

• Sick Days

• 1 hour accrued every 30 hours worked

• Paid Time Off

• 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours

• Paid Family Leave - up to 12 weeks a year in accordance with State law

• Weekly Pay

• Employee Referral Program

• Virtual Medical Appointments With Telemedicine

• Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!

• Free Uniforms & Paid Training

• Pet Daycare Discounts

• Employee Assistance Program & So Much More!

Position Requirements:

• 18 years of age or older

• High School Diploma or GED Required

• Standard computer / technology skills needed

• Must be able to provide exceptional customer service to our clients and their guests

• Must be responsible, accountable, objective, and have a strong work ethic

• Must have a strong grasp of appropriate and professional verbal / written communication

• Conflict resolution and de-escalation skills a plus

• Must be able to interact with a wide range of individuals in a professional manner

• Must be comfortable with report writing

• Must possess a valid driver's license for state of assignment and insurable driving record

• Must have a reliable means of communication

• Must have a reliable means of transportation

• Work experience in the security industry, public service (police, fire), or military is desired

• Must have 1 year of security experience and 1 year of customer service or hospitality experience

• Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements for Security Officers

• Must successfully complete classroom and continuous on the job training as mandated by account and company management

• Capable of learning a variety of security and safety devices and controls

• Ability to track and maintain schedule assignment

• Ability to maintain professional composure when dealing with unusual circumstances

• Ability to act effectively without immediate supervision in making judgments regarding site policy and procedures in the absence of supervision, and to follow up on actions taken

• Ability to write routine correspondence, including logs and reports

• Ability to interact effectively at various social levels and across diverse cultures

• Ability to take initiative and achieve results

• Ability to adapt to changes in the external environment and organization

All candidates must be able to pass a drug test and background check

See a different world.

EOE/M/F/Vet/Disabilities

#AF-NCWWHP