Who says you can't choose your family?
We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day.
What's in it for you?
The opportunity to use the sum of your life's experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing you'll feel proud to be a part of every day?
Benefits, Vacation, Paid Holidays, 401K and Competitive Salaries.
"Traditions Spirits believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time."
The following list of core values guide, drive and define our unique family culture. They are constant and unyielding; they do not change with time and they don't vary from person to person. These values underpin our relationships with our employees, guests and partners. Our core values are the heart and soul of everything we do.
Is the foundation of our business. We genuinely care about our employees, guests and community, and we strive to exceed their expectations.
Is what fuels us. We pour our hearts into everything we do, and that is what sets us apart.
Is what guides us. Ownership, accountability and the honest desire to operate in an ethical manner, is the core of our reputation.
Are the cornerstone of our business. Our success stems from treating employees, guests and partners like family.
Drives our team. We will motivate, innovate and evolve to ensure our continued growth.
Is the spirit that bonds us. We work together respectfully and harmoniously, sharing enthusiasm for achieving our common goals.
Prepares and serves cocktails and non-alcoholic beverages for guests or wait staff. Answers questions about drink items, making recommendations upon request. Is thoroughly knowledgeable in all aspects of the wine list, common drinks, and prices and can make recommendations.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
NOTE: Traditions Spirits, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following:
Embodies Traditions Spirits Mission, Vision, and Core Values
Greets bar guests
Mix ingredients, such as liquor, soda, water, sugar, and bitters, in order to prepare cocktails and other drinks, serve wine, and bottled or draft beer
Prepare and serve hot, cold, and mixed drinks for guests, and chill bottles of wine
Describe and recommend wine selections, serve wine in appropriate glasses, and pour the wine for guests
Check identification of guests in order to verify age requirements for purchase of alcohol
Attempt to limit problems and liability related to guests excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated guests
Arrange bottles and glasses to make attractive displays
Slice and pit fruit for garnishing drinks
Create drink recipes and plan bar menus
Serve snacks or food items to guests seated at the bar
Take beverage orders from serving staff or directly from guests
Write guests beverage orders on order slips, memorize orders, or enter orders into computers
Speak with guests to ensure satisfaction with food, drinks, and service, and to respond to complaints
Explain how various drink items are prepared, describing ingredients
Clean bars, work areas, bar equipment, remove dishes and glasses from bar and take them to kitchen for cleaning
Order or requisition liquors and supplies
Coordinate the work of bar staff and other bartenders
Present bills, accept payments, operate cash register
Prepare cash receipts after establishments close, and make bank deposits
Maintain personal health and sanitation standards (wash hands when using restroom, etc.)
Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety
OTHER DUTIES AND RESPONSIBILITIES:
NOTE: These include, but are not limited to the following (additional responsibilities may be assigned as necessary):
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork
Uniforms and/or clothing should always be "on stage clean"
Create and support an environment of "Teamwork" by helping a fellow employee or guest, without a second thought
Superior attendance and punctuality
Attendance in mandatory meetings, training, workshops, and/or seminars
Adhere to organization policies and procedures
REQUIRED QUALIFICATIONS (INCUDES EDUCATION, SKILLS AND EXPERIENCE):
High School Diploma or equivalent with a minimum of 1 year relevant experience desired
Must be 21 years of age or older
Must possess a current beer and wine server license
Knowledge of principles and processes for providing guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction
Performing for people or dealing directly with the public. This includes serving guests in restaurant/bar/casino and receiving guests
Good oral and written communication skills
Ability to read, write, and understand orders
Good computer skills
Mature judgment and professionalism in handling all matters
Ability to read and understand information and ideas presented in writing
Ability to handle cash, give change, and balance receipts at end of shift
Excellent organization and problem solving skills
Knowledge of InfoGenesis software
WORKING CONDITIONS AND PHYSICAL EFFORT:
Standing and walking during entire shift covering large areas
Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes
Lifts and carries supplies, tubs, and cases, weighing up to 30 lbs
Essential hand/eye coordination
Work is normally performed in a typical interior restaurant/bar/casino work environment
Noise level is moderate to high
Moderate or high exposure to cigarette smoke
Limited exposure to physical risk
Moderate physical effort required