Bartender - Ole Red Gatlinburg

Ryman Hospitality Properties Inc Gatlinburg , TN 37738

Posted 2 months ago

Overview

Responsible for managing the bar, preparing and serving alcoholic or non-alcoholic beverages to customers. Serving food and beverage items with a knowledgeable, friendly and helpful manner to all guests. Work as a team to ensure every guest has a great experience.

Responsibilities

  • Interact with guests in a natural, friendly demeanor, and cultivate regular guests and repeat business

  • Suggestively sell both beverages and menu items to guests at the bar

  • Use current techniques to create innovative drinks and cocktail recipes that will enhance the guests experience at Ole Red

  • Ensure responsible alcohol service per local ordinance alcohol awareness training and company alcohol policies. Request proper ID per company policy

  • Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager

  • Perform Opening/Running/Closing duties

  • Prepare guest checks (on point of sales terminal) and process payment according to company policy. Maintain appropriate Comp and Spill checks

  • Maintain bartender bank

  • Perform cash pull / check out procedures

  • Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift

  • Work with GM and management team to continuously evaluate and update drink menus at Ole Red

  • Perform other duties as assigned

Qualifications

Education:

  • High School Diploma or equivalent preferred

Experience:

  • Bartending experience in high-volume restaurant/bar

  • Working knowledge of high-volume restaurant operations and safe, responsible alcohol service

  • POS check and cash handling experience; Aloha POS preferred

  • Cash handling experience

Knowledge, Skills & Abilities:

  • Ability to handle multiple guests at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs

  • Ability to work late hours

  • Flexible schedule

  • Skilled in interpersonal communication and teamwork

  • Ability to deal with intoxicated guests in a positive and safety-minded manner

  • Tolerance of all cultures, music and art forms

Licenses/Certifications:

  • ABC Certification required

  • Servsafe preferred

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Bartender - Ole Red Gatlinburg

Ryman Hospitality Properties Inc