Bartender

BARTENDER

SUPERVISOR: Beverage Supervisor/ Manager EXEMPT (Y/N): NO

SUMMARY

Provide friendly, courteous beverage service and beverage preparation. Ensure all bar guests meet age requirements for the purchase of alcohol and tobacco. Proper beverage pouring and dispensing polices. Cash and Credit Card handling.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Acknowledge all guests promptly

• Check and maintain supply of all beverage cups and glassware and food service supplies as specified

• Rotates all stock placing newer stock behind existing

• Clean sand wipes down all bar tops, underbars, counters, floors, and all equipment to ensure every surface is free and clean of debris

• Cleans and maintains all food prep and display equipment

• Knowledge of MICROS/POS system

• Knowledge of cocktail and drink terminology and preparation

• Insures correct cocktail/drink call list procedures

• Preforms all shift opening and closing checklist duties

• Prepares and serves menu items as specified

• Provides service to guest ordering from short order menu

• Wipes all bottles clean before leaving at the completion of each shift

• Adheres to all regulatory, departmental and casino policies and procedures

• Promotes Positive Customer relations, greets guests and creates friendly atmosphere

• Ability to read, write and communicate verbally in English

• Anticipate and Execute excellent guest service through up-beat positive attentiveness

• Ability to multi-task high volume activity, payment transactions, cash and credit card carry as payment and/or comps

• Basic mathematic abilities

• Other duties as assigned by management

SUPERVISORY RESPONSIBILITIES:

N/A

ACCESS TO SENSITIVE AREAS AND INFORMATION:

POS System

Guest Credit Card Information

KEYS:

N/A

SIGNATURE ABILITY

N/A

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required Ability to understand and comply with all departmental and company rules, regulations, policies and procedures. Must pose excellent communication skills. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must successfully pass drug screen and Tribal Gaming Commission Licensing. Tribal Preferences.

EDUCATIONS AND/OR EXPERIENCE

High School Diploma, General Education Degree (GED) Required

Minimum of (1) year high pressure, high volume bartending experience (preferably casino)

WORKING CONDITIONS

• Requires being mobile 100% of time

• May work in dimly lit/Smokey area.

• Must be able to stand for extended periods

• Must be able to tolerate extensive background noises and still maintain calmness and courteousness.

CERTIFICATE/LICENSE

Louisiana Alcohol Serving Card