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Bartender
Hyatt Hotels Corp.
Nashville , TN 37201
Posted 3 days ago
Dream Nashville is looking for bartenders who are excited, qualified, hard-working, individuals with a passion for
hospitality and a commitment to superior guest service. Experience with Micros, high volume, and/or extensive cocktail
training are all beneficial but not required. The Bartender is responsible for creating and serving beverages to the
customer's specifications, while working in a fast-paced environment. Need excellent guest relations and
communication skills and the ability to work a flexible schedule.
Duties & Functions
- Knows all drink recipes, wines by the glass, and menu and prices to effectively promote to guests.
- Performs duties in accordance with established company policies for drink size, recipe, and proper glassware.
- Adheres to all company safety and sanitation policies and procedures
- Handle cash transactions in accordance with the property's cash handling policy
- Maintains current knowledge of hotel culture, amenities, and services, events in the area, points of interest, and
services in the area
- Performs complete bar setup, including ice, garnish, glassware, etc.
- Works as part of a team
- Portrays a positive and professional attitude
- Provides prompt, professional, friendly, and personalized service to our guests
- Provides help and support to all fellow colleagues
- Communicates to FOH and BOH support staff including managers and chefs
- Learns from and teaches fellow colleagues (learn by listening, lead by example)
- Performs opening side work and set up station
- Attends and participates in any training sessions, department meetings
- Always smiles and greets guests warmly and genuinely
- Provides professional and exceptional food and beverage service
- Records and places proper food and beverage orders in POS
- Delivers food and beverages to guests
- Listens to guests and anticipates their needs
- Responds to guests' questions and their needs
- Proper serving of wine and alcohol (with awareness)
- Presentations and reconciliation of checks
- Collects cash from guests/performs credit card authorizations and services
- Properly executes closing procedures
- Runs POS daily server financial report
- Completes closing financial paperwork
- Completes closing side work for specific table sections
- Re-stocks bar
- All other tasks and duties as assigned
- 1-2 years of beverage knowledge
- Previous hospitality experience preferred
- Experience in a high volume restaurant is a must Requires knowledge, skill and mental ability equivalent to
completion of 2 years of high school
- Must have a working knowledge of beer, wine, liquor and common drink recipes. Requires basic math skills and
the ability to handle money and operate a cash register or POS system.
- Alcohol awareness certification and/or food service permit as required by local or state government agency.
Food service and/or other certification as required