Bartender Banquet -PT

Sugarhouse Casino Philadelphia , PA 19107

Posted 2 weeks ago

Summary: The Bartender provides food and beverage services during events and banquets in a friendly, efficient, and professional manner and ensures a positive experience for all customers.

Guest Service Expectation:

  • Smile and make eye contact

  • Welcome with a warm greeting

  • Energetic and enthusiastic service

  • Entertain with hospitality and professionalism

  • Thank and appreciate the business

Essential Job Functions:

  • Serves customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice and remembering that "the customer is always right".

  • Checks identification to ensure customers meet minimum age requirements for consuming alcoholic beverages.

  • Checks identification to ensure customers are using players cards issued to them and no one else.

  • Serves customers alcohol according to the guidelines of safe serving.

  • Mixes and serves alcoholic and nonalcoholic drinks to patrons of bar, following standard recipes.

  • Mixes ingredients, such as liquor, soda, water, sugar and bitters to prepare cocktails and other

  • Serves wine and draught or bottled beer.

  • Enters orders accurately into POS, collects money and returns change for drinks/food served.

  • Reports tips accurately for each shift.

  • Arranges bottles and glasses to make attractive display.

  • Slices and pits fruit for garnishing drinks.

  • Maintains a neat and clean bar area on a continual basis.

  • Possess awareness for potential hazards, which could cause, but are not limited to, slipping, tripping falling or burns.

  • Arrives for each shift on time and in full uniform.

  • Attends all pre-shift meetings ready to "listen and learn" and share ideas.

  • Avoids leaving work area during peak periods.

  • Takes breaks only when approved by the General Manager- Hugo's, Catering Sales and Event Director, or Banquet Shift Manager.

  • Keeps a clean and professional appearance at all times.

  • Tends the service bar and may be designated to the Service Bartender on occasion.

  • Makes change for servers.

  • Performs all other duties as assigned.

Requirements:

Qualification:

  • Must be 18 years or older.

  • High school diploma or equivalent.

  • Must have at least six months related experience.

  • Must be available to work flexible shifts, weekends and holidays.

  • Knowledge of beverage order processing systems.

  • Ability to obtain and maintain all necessary licensing.

Physical and Mental Demands:

  • Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms.

  • Ability to effectively communicate verbally with customers and other Team Members in fast-paced environment.

  • Must occasionally lift and/or move up to 50 pounds.

  • Able to work with others while maintaining a positive and professional demeanor.

  • Regularly required to stoop or kneel and stand for long periods of time.

  • Regularly required to move with a sense of urgency, including pivoting and shuffling.

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Bartender Banquet -PT

Sugarhouse Casino