Bartender - Baltimore

Spirit Cruises Baltimore , MD 21203

Posted 3 months ago

POSITION DESCRIPTION

Job title: Bartender

Department: Food & Beverage

FLSA status: Non-exempt

Reports to: Restaurant Manager/ Supervisor on duty

Job Summary:

Inspired by our commitment to excellence, the service team at our Company* creates unforgettable memories for our guests. The successful Bartender mixes high-quality beverages, provides prompt and consistent service at guest and service bars, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline.

Essential Functions:

  • Provide exceptional hospitality to guests and coworkers as prescribed in Our Service System (OSS)

  • Accurately follow recipes for all beverages; must have thorough knowledge of all beverage offerings and prices

  • Provide prompt and consistent bar service to guests and servers throughout the cruise

  • Set up and break down bar - stock and restock bar according to prescribed par specifications; clean bar thoroughly in accordance with standard operating procedures

  • Maintain the cleanliness and safety of the bar and all common areas and service stations; clean glasses, utensils, bar equipment, bar tops, refrigerators, and all other equipment and work areas

  • Accurately charge guests for onboard purchases; enter order into the point of sale system, collect payment and return all change

  • Provide information to guests including beverage and food menu descriptions, entertainment options, cruise route and points of interest

Additional Responsibilities:

  • Be prepared to begin work at scheduled time

  • Maintain uniform and personal grooming in compliance with appearance standards

  • Other duties as assigned by the manager or supervisor on duty

Accountabilities:

The successful Bartender will personally contribute to the unforgettable guest experience, be favorably viewed by supervisors and peers, and be swift and efficient in the execution of their assigned duties. Performance will be measured by evaluation of drink ticket times, guest and mystery shopper satisfaction surveys, departmental tests, and management evaluation.

Job Specifications / qualifications:

  • High School Diploma (or GED or High School Equivalence Certificate) required

  • At least one (1) year of previous bartending experience required

  • Energetic and enthusiastic personality essential

  • Must be able to effectively understand and convey written and verbal information to guests and coworkers

  • Must have comprehensive knowledge of beverage recipes

  • Basic computer skills are required

  • Must possess a service orientation actively looking for ways to help others

  • Will work for extended periods of time without sitting

  • Required to lift heavy items such as liquor boxes and ice bins up and down stairs

  • Responsible for bar till; proper cash handling is required

  • Will be required to be available for work on all major holidays

  • Must meet state age requirements

  • Per US Coast Guard requirement, must be a US Citizen or a Permanent Resident

  • For purposes of this job description only, references to the 'Company' are to the following subsidiaries of Entertainment Cruises Inc.: Premier Yachts, Inc., Mystic Blue Cruises, Inc., Seadog Ventures, Inc., and Spirit Cruises, LLC. You are employed by one of these subsidiaries, not by Entertainment Cruises Inc.

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Bartender - Baltimore

Spirit Cruises